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🖱️ Configure your Seller Central account - Things to Know, Do, and Avoid
by Seller_5WsK3rrVFyBk9

Hello Sellers,

Welcome to the Amazon selling community! Now that you've registered, it's time to fine-tune your Seller Central account. Let's walk through some key points to help you set up your account for success.

First things first, remember that your Amazon selling account is a one-stop shop for your business. It's important to make it count. Buyers are more likely to trust sellers who provide clear, detailed information about their policies, so let's make sure your account shines.

Here are some essential steps to take:

  1. 🏷️ Choose a memorable business name. This is what customers will see, so make it count! You can update this in the Seller information displayed to buyers section.
  2. 📞 Keep your contact details current. We might need to reach you, so make sure your email and phone number are up to date. To edit your business contact information, see Seller information displayed to buyers.
  3. 💳 Stay on top of your financial information. Keeping your credit card and bank account details current prevents any hiccups in your payments.
  4. 🎁 Showcase your services. If you offer gift messaging or gift wrapping, let your customers know. You can even upload your logo to add a personal touch. To upload your logo and provide information specific to your business, see Your Information & Policies page.
  5. 🚚 Set your shipping rates clearly. Customers appreciate knowing shipping costs upfront.
  6. 🔒 Stick to one Seller Central account per region unless you have a legitimate need for more (and all your accounts are in good standing).

Now, a couple of things to avoid:

  1. 🚫 Don't include website URLs in your product feeds, business name, or company information that might lead buyers away from Amazon.
  2. 🚫 Don't assume other sellers are always doing things correctly and remain focused on your business. Always verify your practices against Amazon's policies, guidelines, and seller Help content.

Additional helpful resources to review:

Remember, setting up your account correctly from the start can save you time and potential headaches down the road. Take your time, review each section carefully, and don't hesitate to reach out to Seller Support or hop in below if you have questions. The community is here to help you succeed in your Amazon selling journey!

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How to Remove child asin from parent Asin Variation
by Seller_kvNRwiuL1wTnW

How to Remove child asin from Variation i can't see the option to delete or remove only edit option

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Disbursement problem
by Seller_n3HFbm51PJXG4

hey its been over 5 months i am not receiving disbursement funds. The support centre of amazon is just wasting time for months. Whenever I contact them they launch inquiry and then backfill the account. This is the 5th time i recieved funds back in seller central account. Whenever i pay out the amount and send funds to my bank its stucks for weeks and when i contact supper center they say wait for 11 days and after 11 days they do nothing but waste time over useless inquiry all they do is backfill the amount into seller central. What is the solution??

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hi amazon
by Seller_uVPv5oIyveOPw

hello Amazon team

i have listed several item for several day as my price is the lowest price but still my listing is on top or got a view.

i have not got any order yet. i don't know why

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Variation problem
by Seller_Un78mvo8Cg6fa

I create a new listing with color variations, but it create 2 different listings. how can i resolve this?

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Request for Assistance with Collection – First Order on the Platform
by Seller_qB6nm9fNraKc8

Dear Amazon Support,

Good day.

We are a new seller on the platform, and this is our first order. We would like to kindly request your assistance regarding the collection process.

We are still in the process of understanding the system, and we want to ensure everything is done correctly. Please advise us on the next steps for arranging the pickup/collection of the item.

We appreciate your guidance and support as we get started.

Thank you and looking forward to your response.

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No return Product
by Seller_vTpIuvWr2cxZD

my honorable customer taken the refund of product but product is not return.

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Request for Resolution – Deposit Method Issue
by Seller_XKjlfzuDr7SFP

When I send a message to customer support from my UAE seller account, the reply comes from the UK account team. Why is there such a lack of responsibility? What should I do to get proper support from the UAE team?

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return item not received
by Seller_OpN0wMXVfcwrf

hello good day. we request to return 1 unit from FBA warehouse but its almost 3 weeks now and we still didnt received any update on it. what can i do about this ??

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Account deactivation
by Seller_wmB703C2UJtee

My account has deactivated 2 years back, then I opened a new account, have been using that account for 2 years. Today my current account is deactivated because of multiple account. Got mail "need to activate older one then only current one will activate. Anyone experience like this, got activated again?

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Trying to send stock to DXB5 from UK and keeps getting sent back from the courier.
by Seller_8PGowTQ1oCvLO

Hi I have tried sending FBA to Dubai and on two occasions my stock has been sent back from the courier.

Please explain how I should send stock to be received at DXB5

Appointment ID: 409538029984

Shipment ID(s): FBA15K7ZHVFX

No. of shipments: 1

No. of boxes: 1

No. of SKUs: 1

No. of units: 132

Destination fulfillment center: DXB5

Unforeseen circumstances

B0D9HSYLN2

ASIN: B0D9HSYLN2, B0D9HSYLN2, B0D9HSYLN2, B0D9HSYLN2

Shipment ID: FBA15K7ZHVFX

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