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Recent discussions

Recent discussions displayed are from the last 7 days. To see more discussions, navigate to discussions page.
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Recent discussions

Recent discussions displayed are from the last 7 days. To see more discussions, navigate to discussions page.
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Recent discussions

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How was Black Friday this year?
by Seller_BlIVJdYD3zD3G

Hello Sellers!

Hope you're all doing great

How was Black Friday for you this year?

What was the most positive thing? Any lessons learned for next year?

Share your experience in the replies

Noor

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helth issue
by Seller_29I6fJda19PBw
Amazon replied

hello my account helth issue for deactivation massages so please sove the situation

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1 reply
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My product is not showing on the search page when someone search the same item which i also listed why?
by Seller_shF5P4t9fM8Wh
Amazon replied

My product is not showing on the search page when someone

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1 reply
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invoices is not accepted , we are unable to verify supplier
by Seller_f8MbVdGMaltmD

My listing is removd and account health on at risk i was submitted invoices but they reject and saying we are unable to verify supplier.

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Request to reactive my Product listings given ASIN
by Seller_1gEXw7IIiUelE
Amazon replied

Dear Amazon Support Team,

I hope this message finds you well.

I am writing to seek clarification regarding my listing for ASIN (B0DQLL6DR4), which has been marked inactive and now requires selling approval due to compliance requirements.

I had previously obtained the necessary approval to list and sell this product, following all of Amazon's procedures. After receiving approval, I successfully listed the product without any issues. However, I recently noticed that the listing has been deactivated, and I am unsure why this has occurred.

Could you please review this matter and provide guidance on any additional steps required to reactivate my listing? I would also appreciate clarification on whether there have been any updates to compliance policies that I may have inadvertently missed. I am committed to fully adhering to Amazon’s requirements and ensuring my account remains in good standing.

Thank you for your time and assistance. I look forward to your prompt response and resolution.

Best regards,

ARK Shiny Trading LLC.

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FNSKU label : customizing position while printing
by Seller_5bDDCSoIpQwuM
Amazon replied

Hi Everyone

I use A4 paper sheet of 44 labels (48.5x25.4mm) . Many times the whole sheet is not used. Meaning some of the stickers from column B or Column C remains unused on the sheet. Amazon creates Print Label sheet from the position 1 every time by default. Is there any way we can re-position the FNSKU barcodes so that we can utilize all the stickers?

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Stop FBA but I have inventory
by Seller_jfEVD1QlXvGg6

Hello I want stop doing fba but and deactivate my seller account but the problem is I still have inventory 100pcs and i am not sure what to do what are the steps exactly

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HOW TO CHANGE SKU
by Seller_KWNQQKcg4xn5u

I HAVE SIMILAR PRODUCTS BUT DIFFERENT DESIGNS THEREFOR EACH HAVE DIFFERENT SKU, WHEN I CREATE A PRODUCT I AM NOT ALLOWED TO CHANGE THE SKU AND THEN AN AUTOMATIC SKU IS APPEARING FOR MY PRODUCT, I WANT TO BE ABLE TO CREATE EACH ITEM WITH ANDIFFERENT SKU

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Account vacation settings and support for the holidays
by News_Amazon

If you plan to take time off over the holidays, we recommend that you update your vacation status to avoid missing orders that could affect your performance. This setting temporarily removes your seller-fulfilled listings from product detail pages and search results.

To set up vacation status, go to: Store status and vacation settings.

If you plan to send seller-fulfilled orders on public holidays, we recommend that you manage your holiday settings to override a public holiday and change it to an “operating day.” Allow up to four hours for any changes to be reflected in your delivery promise and orders received.

To override a public holiday, go to: Holidays.

For more information about vacation status and holiday settings, go to: Listing status for vacations, holidays, and other absences. and Manage Holiday Settings.

To get support during the holidays, contact Account Health Support a dedicated support channel for you to ask questions about your account health.

Account Health Support will have special hours of operations during the holiday season:

  • December 25, 2024–Support will be closed and will resume on December 26, 2024.
  • January 1, 2025–Support will be closed and will resume on January 2, 2025.

For more information, go to: Account Health Support FAQ.

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My Amazon account is at risk of deactivation
by Seller_QLECvlndW8OIo

My Amazon account is at risk of deactivation because I started listing my products before my HERMOSO brand was officially registered on Amazon. I have submitted an appeal three times, but each time, the response is: 'We received your submission but do not have enough information to reactivate your account at this time.

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Amazon's brand registry has removed our brands without any reason
by Seller_MR4Jf7qJaLQ83

Hello,

We have been selling on Amazon for the past 4 years and we have never come across such a situation. We had 2 of our brands legally registered on Amazon's brand registry namely "my perfumes" and "ARABIYAT". We received the first mail on 7th December, 2024 from Amazon's brand registry stating that our brand "my perfumes" has been removed. There was no specific reason mentioned for such an action but we were told that this happened because of one of the below stated reasons:

a) one or more users on the brand are engaging in conduct that violates Brand Registry’s policies, such as, but not limited to, invalid notice submissions through our notice submission channels or tampering with the catalog;

b) one or more users on the brand are related to other Amazon accounts or brands that have violated Amazon or Brand Registry’s policies;

c) inability to provide sufficient evidence of branding on products/packaging;

d) one or more users on the brand have a selling account that is de-activated; or

e) your trademark application appears to be filed by a filing firm that may be violating US federal regulations and USPTO rules (explained below).

Similarly, we received another mail from Amazon's brand registry on 15th December, 2024 stating that our brand "ARABIYAT" has been removed and again the same unspecified reasons were provided. We submitted an appeal in order to get our brand name reinstated by providing all the required documents and even our appeal got rejected. We created multiple cases in order to just know about the reason for such a harsh decision but the brand registry team being brand registry team gave us the same exact automated message each time where the above given reasons were mentioned.

We are stuck and clueless in this situation as we are getting no help from anywhere. Everyday we are facing a new issue with our listings and our sales are dipping like never before and the brand registry is least concerned about us.

Has anyone faced a similar situation before and does anyone has any idea how we can deal with this situation?

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