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Seller_o4ftfrArynqte
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Seller_Su5I8XD6RPw0F
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Seller_zkpBSevsIzvUs
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Seller_o4ftfrArynqte
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Thank You to Account Health Team
by Seller_o4ftfrArynqte
Amazon replied

I have to give credit where credit is due!

Well done and big thank-you to the Account Health Support team for addressing copyright violations that I had previously reported. Amazon really takes copyright and intellectual property seriously, and your quick action to ensure the law of the UAE is correctly upheld is exemplary. I truly feel that my products and my artwork is protected by Amazon.

@Seller_BlIVJdYD3zD3G @Seller_5WsK3rrVFyBk9 - Please do give my heartfelt thanks to the team. :-)

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Seller_Su5I8XD6RPw0F
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For several days in a row I have been trying to publish an ad with my own barcode. I am the owner of a registered brand, I am also registered in the GS1 system, and I can generate my own barcodes. But Amazon categorically does not want to let them through. I sent a bunch of requested documents (license, brand registration, agreement with GS1 ...). Each time the same ones, only in a different sequence. Each time a new consultant and a new cycle. We came to the point that they asked me for a document allowing me to publish an ad with my own barcode. This is only one product, and I have 1000 of them. Meanwhile, when I have sales on other sites, I am only engaged in proceedings on Amazon, and there are 0 sales. I can only regard such behavior as humiliation

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Seller_3vGBB5k3C8phw
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Listing Removed
by Seller_3vGBB5k3C8phw

Hi Seller Community,

I am beginner seller. My listing has been removed and requested the necessary documents.

I am reselling a branded product purchased from an authorised distributor in UAE. I have the document given by the distributor an invoice also. I submitted these documents . Amazon is not accepting these documents. I was using the same documents last time when i was requested for approval of another product from the same brand. That time i got approval. I don't know why not accepting this time.

Kindly help me here.

Thank you.

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Seller_fTP9OspUlWLD6
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Have anyone encountered this issue?

Please share your experience and solution.

We reported an unauthorized seller who is selling under our brand mappes listing. Report submitted via Amazon brand registry>put ASIN>select the unauthorized seller>choose unauthorized distribution>agreed terms and conditions> submit.

Received email that Amazon brand registry team received an email and will check and reply in 1-2 days.

After 1-2 days received an email to provide trademark documents which we provided without delay to a particular email which was mentioned to send documents on that email.

After that, there is no result, no reply

We have done this no results loop more than 5 times and even called and reach out to the Amazon support team that was also useless.

If anyone can share useful approach that will be very much helpful.

Best Regards,

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Seller_Zf3ujoJvxuM73
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Someone using my Brand Name
by Seller_Zf3ujoJvxuM73
Amazon replied

I have noticed someone from outside UAE is using my brand name and selling in UAE while my brand name is registered in UAE, how can I stop them using my brand name for their products. Please advise.

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Seller_7APqAGpFp4UsQ
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Store Creation
by Seller_7APqAGpFp4UsQ
Amazon replied

Hello Amazon team,

Hope you're doing well.

We are the official distributor for OBSBOT in the Middle East, and we’re now ready to create the official OBSBOT Brand Store on Amazon.

We have all necessary assets prepared (logos, visuals, product content, videos, A+ materials), and would really appreciate your support in guiding us step by step through the brand store creation process — including any brand registry or technical requirements we need to complete on our side.

Please let us know the detailed steps or connect us with the concerned team if needed. Looking forward to your guidance on this matter.

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Seller_zkpBSevsIzvUs
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brand registry
by Seller_zkpBSevsIzvUs

We have a brand TM registered in the name of our group company. Another company within the group wants to use the TM for trading on Amazon. NOC has been issued from the company to the other company to use the TM.

Still unable to register the brand on amazon seller.

pls assist

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Seller_lwCA0PjQGSHTm
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Amazon hiding brand name from listings.
by Seller_lwCA0PjQGSHTm
Amazon replied

Hi,

Amazon has hid brand name from our listings, making it appear as a generic product, which it is not, and is misrepresentation of the product to the customers. Not to say, is discriminatory policy and unannounced.

I have been trying to get some resolution on the issue or get some sensible answer from the support team but getting the same copy paste answers over and over again that doesn't answer any relevant questions rather raise several more.

Here is the case id, I have written some 6-7 times 11094736752

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Seller_EWWFimK9QTan8
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brand qualification application
by Seller_EWWFimK9QTan8
Amazon replied

i recently get approval for brand and upc/ean As i was facing issue with gtin .NOw its approved from brand registry support but they ask me to get asin as its approved after 24 hour .i am receiving below reply again and again without resolution.ln my category no exact match brand name is present but i am receiving this mail attached below.

I see that you are facing 5665 error while trying to create a listing.

During our review of your application, we have identified that the Brand Name you submitted "bliss" is misusing another Brand's intellectual property rights. To maintain a safe and trustworthy shopping experience, this Brand name cannot be approved for use on Amazon. In view of the aforementioned, we had to decline your application.

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Seller_7APqAGpFp4UsQ
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Store Creation Guidance
by Seller_7APqAGpFp4UsQ

Dear team,

Hope you're doing well.

We are the official distributor for OBSBOT Brand in the Middle East, and we’re now ready to create the official OBSBOT Brand Store on Amazon.

We have all necessary assets prepared (logos, visuals, product content, videos, A+ materials), and would really appreciate your support in guiding us step by step through the brand store creation process — including any brand registry or technical requirements we need to complete on our side.

Please let us know the detailed steps or connect us with the concerned team if needed. Looking forward to your guidance on this matter.

Best regards,

Minar Media Systems.

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