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Seller_mGZ6ZLTljZh5q
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Seller_AyGMfXs72mcfb
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Seller_YGzg6FcaOY8mb
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Seller_Ux561a5X30AjY
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Seller_oU6nZXKmevhGQ
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Seller_15aXSYKL68PIN
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Seller_RPXL4EgVXYZJB
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Seller_xgQ1EyjdPbhQ7
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Seller_bDVVHGj7L7Per
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Seller_vwII14HlD4kF8
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Seller_mGZ6ZLTljZh5q
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after 30 days i received return from buyer
by Seller_mGZ6ZLTljZh5q

I have received a product return after 30 days from the customer. I know the product condition is totally damaged and totally obsolete in this condition. Why does Amazon give them a refund to the buyer? This is totally a monopoly at the buyer side. Why is Amazon not taking action against this buyer?

5 votes
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2 replies
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Seller_AyGMfXs72mcfb
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Return Not Received yet
by Seller_AyGMfXs72mcfb
Amazon replied

Order ID: 408-6145248-4446711

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20 views
4 replies
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Seller_YGzg6FcaOY8mb
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We request that Amazon inspect returned items, and if they are found to be opened, used, or damaged by the customer, please refrain from issuing a full refund. Sellers should not bear the total loss; customers should be charged 50% to 100% if the returned item is not in its original condition. This suggestion can help improve returns and refunds ratio & process.

Sellers are experiencing return order abuse, with multiple customers ordering, using, and then returning items. This practice is unfair and needs to be addressed, as customers are exploiting the return policy.

Additionally, sellers cannot claim refunds for FBA items that are damaged by the customer, which is unjust. We urge you to look into this growing issue.

@Seller_BlIVJdYD3zD3G

@Seller_5WsK3rrVFyBk9

17 votes
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204 views
14 replies
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Seller_Ux561a5X30AjY
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easy ship didnot come to pick order
by Seller_Ux561a5X30AjY

i am following up from last 2 days , i have raised complaint form as well but no such supportive response from amazon seller support.

if customer refused to accept due to delayed , who will be responsible for my loss??

really disappointed , dont have any calling number to call central support directly.

easy ship deliveries supposed to be smooth.

0 votes
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0 replies
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Seller_oU6nZXKmevhGQ
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Fake orders from competitor
by Seller_oU6nZXKmevhGQ
Amazon replied

Another seller has faked about 600 orders on my account.I have opened a case with Amazon at the same time and reported it.But Amazon didn't help me at all.I tried my best to get Amazon to help me but Amazon didn't help me.If the same thing continues to happen to sellers.So I don't think we can do any business on Amazon.

2 votes
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319 views
7 replies
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Seller_15aXSYKL68PIN
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Saftey Claim details: 80309-30600-1274053
by Seller_15aXSYKL68PIN

This is very in responsible reply from safety team I m working with Amazon more than a year every day I sent orders and only very few got returned once I started ship with easy ship team always getting complaints of items getting damaged during delivery or return items or missing

I already have 4 return are pending one of them is going to reached 21 days but still not delivered and it's showing intransitive

We have a option to file safety claim and your team have all details to provide u as it's delivered or where is the item

This order was not even mentioned in returned or never I got received this item it's in trucking what safety team sent to me is clearly mentioned item returned ti sender in mussaffa delivery center to Amazon not to me , please provide me details of delivery who deliver to me and return my package or refund my payment as it's expensive item worth 1350 Aed

Amazon easy ship team mostly not returning items and amazon charges us shipping fees for all return

And how Amazon safety team providing a feedback is very bad that because of previous safety claims they are denied my safety claim

Check your are claim data all claims or not returned

Please provide my item in return or refund my full payment

It's clearly mentioned that it's returned in Amazon warehouse Musaffah

0 votes
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3 views
0 replies
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Seller_RPXL4EgVXYZJB
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Suggest Audit Firm
by Seller_RPXL4EgVXYZJB

Guys,

Can you suggest an accredited audit firm to make financial statements for FTA purposes? I have 1 but they are charging too much.

Thanks.

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1 view
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Seller_xgQ1EyjdPbhQ7
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Amazon ae cancellation fee before shiping
by Seller_xgQ1EyjdPbhQ7

why Amazon charge cancellation fee before shipment recently I got the order but I can't fulfill customer requirements so I cancel the order before shiping but Amazon deducted the cancellation fee

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1 view
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Seller_bDVVHGj7L7Per
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Under Garment Return Policy
by Seller_bDVVHGj7L7Per

As per Amazon Return Policy, Under garments are non returnable due to hygiene reasons, then why the UAE marketplace is allowing buyer to use and return under garments?

Amazon should give sellers an option to put non returnable item while creating ASIN for certain category.

Regards

0 votes
0 votes
1 view
0 replies
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Seller_vwII14HlD4kF8
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how to take customer review
by Seller_vwII14HlD4kF8
Amazon replied

how take review please help me anybody

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4 views
1 reply
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