Get over AED 175,000 in potential incentives when you start selling with Amazon. Learn how
Get over AED 175,000 in potential incentives when you start selling with Amazon. Learn how
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    Your Weekly Account Health Check-Up ✅
    by Seller_5WsK3rrVFyBk9

    Hello Sellers! 👋

    Just like regular health check-ups help prevent serious medical issues, monitoring your Account Health regularly helps prevent serious selling problems. Today, let's discuss creating effective monitoring routines that can keep your business thriving. 📈

    Why Weekly Monitoring Matters

    Early detection of potential issues gives you time to:

    • Address problems before they impact your account status.
    • Maintain consistent performance metrics.
    • Keep your selling privileges active and healthy.

    Key Areas to Monitor Weekly

    • Performance Metrics: Order defect rate (ODR), late shipment rate, valid tracking rate, and customer response times.
    • Policy Compliance: Product authenticity, product safety, listing accuracy, and intellectual property.
    • Customer Experience: Negative feedback trends, A-to-z Guarantee claims, and chargeback claims.

    Pro Tips for Effective Monitoring

    • Set a regular time each week for account review. 🗓️
    • Document any changes or trends you notice.
    • Take immediate action on any metrics trending downward. 📉
    • Keep records of all actions taken to resolve issues.

    Helpful Resources

    🤝 Let's Learn From Each Other Every seller has developed their own effective routine for maintaining account health. We'd love to hear about yours:

    • What are the top 3 metrics you check every week on your dashboard?
    • Have you successfully caught and addressed a potential issue early? How?
    • What tips do you have for understanding and responding to account health notifications?

    Share your experiences below – your insights could help fellow sellers in the UAE 🇦🇪 maintain healthier accounts!

    Remember: Prevention is always better than cure. A few minutes of proactive monitoring each week can save hours of reactive problem-solving later.

    What's your #1 account health monitoring tip? Share it with the community! 💬

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    Seller_CjAGlxn8g1EMU
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    Amazon deactivated seller account
    by Seller_CjAGlxn8g1EMU
    Amazon replied

    amazon deactivated account what the hell is going on section 3 no any complaints on my accounts without any reason without any complain they deactivated my account and holds my payments 4235 AED amazon you are doing this wrong i am jobless man i invest my savings in amazon and amazon do this with me so bad 😭😭

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    Seller_8V18gY1SSiCAe
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    Commercial license
    by Seller_8V18gY1SSiCAe

    hi

    Amazon asking me to update commercial license before 31 Dec 2025. Other wese they will deactivate my seller account. Anyone can tell me what is the commercial license.i am individual seller. Please guide me.

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    Seller_vnzX1jUxnzX1W
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    deactivated my account
    by Seller_vnzX1jUxnzX1W
    Amazon replied

    Hello Sir ,my amazon account was deactivated and My amount has also been blocked, please activate my account, we will work as per the rules and we will work keeping each and every thing in mind.

    1 vote
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    Seller_YsLFGqka7LqI6
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    deactivation
    by Seller_YsLFGqka7LqI6
    Amazon replied

    Hello Sellers,

    We are dealing with a deactivation and are looking for advice from anyone who may have experienced something similar.

    Here is the timeline of what happened:

    Recently: We received a standard "Additional approval requirements for [a brand] products" notification . The email specifically stated, "This action does not impact your account health."

    Shortly after, our account was fully deactivated under Section 3 for suspected inauthenticity, referencing the same couple of ASINs.

    We submitted an appeal with invoices from our supplier for those ASINs.

    Today, we received a rejection. The rejection stated our submission was insufficient because: "It does not include the specified items listed at the end of this message."

    Here is the main problem: The list at the end of the email now includes not only the original ASINs but also several new ASINs that were never mentioned before. The total is now a larger list of ASINs.

    We want to emphasize that we have never had any violations, customer complaints, returns, or authenticity issues related to ANY of these products. Our Account Health was clean before this event.

    Our questions for the community are:

    Has anyone else experienced this chain of events? Where a simple brand "approval" (gating) request escalates into a full account deactivation for "inauthenticity"?

    Has anyone had Amazon reject their submission and add new ASINs to the requirement list that were not in the original violation?

    How did you resolve this? Do we now have to provide perfect invoices for all the ASINs on the new list at once?

    We would be extremely grateful for any help or shared experiences. Thank you.

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    Seller_kby8CugRLAyRs
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    My money on hold from 4 years
    by Seller_kby8CugRLAyRs

    Hello Team,

    My amount 35000 been on hold from 4 years. Amazon rejeced eveything which I uplaoded as proofs. I need to know what will happen to money. How amazon can hold money for such long time. After 90 days money must be trasnferred once all claims settled.

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    Seller_K5Zaf9S82iZuo
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    Is e commerce trade license is relavent for amazon fba selling account
    by Seller_K5Zaf9S82iZuo
    Amazon replied

    i want to enquire about having license for amazon fba account in uae

    I got noticed that for running fba seller acc in uae ,

    Commercial trade license is required from this dec 2025 , i want to ask that , can i submit e-commerce trade license instead of commercial license

    As i have read many replies from amazon on this forum that e-commerce trade liecense could be a substitute for commercial license in amzon fba seller account , but when i asked it by email , i got a reply that e-commerce license cant be use ,

    As i am an employe in uae and i can have e-commerce license

    Please help me out

    Thank u

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    Seller_OhOXQU24q7W08
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    Hello amazon seller i'm new
    by Seller_OhOXQU24q7W08
    Amazon replied

    Hello everyone,

    I'm new seller in my account amazon.ae UAE. and i' need to your support

    I hope you’re all doing well. I’m reaching out to ask for some guidance regarding my Amazon seller account. Recently, my Order Defect Rate (ODR) increased to 11.1%, which is above the acceptable threshold of 1%, and my account is now marked as at risk of deactivation.

    The increase is mainly due to a single negative feedback that significantly affected the metric. I’m wondering if anyone here has experienced a similar situation and could share how they managed to resolve it.

    I’d really appreciate any insights on the best steps to take whether it’s contacting Amazon Seller Support or implementing other preventive measures to bring the ODR back down.

    Thank you in advance for your time and advice. I truly value any suggestions or experiences you can share.

    Best regards,

    store product store

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