Get over AED 175,000 in potential incentives when you start selling with Amazon. Learn how
Get over AED 175,000 in potential incentives when you start selling with Amazon. Learn how
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    Your Weekly Account Health Check-Up ✅
    by Seller_5WsK3rrVFyBk9

    Hello Sellers! 👋

    Just like regular health check-ups help prevent serious medical issues, monitoring your Account Health regularly helps prevent serious selling problems. Today, let's discuss creating effective monitoring routines that can keep your business thriving. 📈

    Why Weekly Monitoring Matters

    Early detection of potential issues gives you time to:

    • Address problems before they impact your account status.
    • Maintain consistent performance metrics.
    • Keep your selling privileges active and healthy.

    Key Areas to Monitor Weekly

    • Performance Metrics: Order defect rate (ODR), late shipment rate, valid tracking rate, and customer response times.
    • Policy Compliance: Product authenticity, product safety, listing accuracy, and intellectual property.
    • Customer Experience: Negative feedback trends, A-to-z Guarantee claims, and chargeback claims.

    Pro Tips for Effective Monitoring

    • Set a regular time each week for account review. 🗓️
    • Document any changes or trends you notice.
    • Take immediate action on any metrics trending downward. 📉
    • Keep records of all actions taken to resolve issues.

    Helpful Resources

    🤝 Let's Learn From Each Other Every seller has developed their own effective routine for maintaining account health. We'd love to hear about yours:

    • What are the top 3 metrics you check every week on your dashboard?
    • Have you successfully caught and addressed a potential issue early? How?
    • What tips do you have for understanding and responding to account health notifications?

    Share your experiences below – your insights could help fellow sellers in the UAE 🇦🇪 maintain healthier accounts!

    Remember: Prevention is always better than cure. A few minutes of proactive monitoring each week can save hours of reactive problem-solving later.

    What's your #1 account health monitoring tip? Share it with the community! 💬

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    Seller_CjAGlxn8g1EMU
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    Amazon deactivated seller account
    by Seller_CjAGlxn8g1EMU
    Amazon replied

    amazon deactivated account what the hell is going on section 3 no any complaints on my accounts without any reason without any complain they deactivated my account and holds my payments 4235 AED amazon you are doing this wrong i am jobless man i invest my savings in amazon and amazon do this with me so bad 😭😭

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    can i start a dropshipping on amazon as a new seller
    by Seller_54ghLAEq4aWzL

    Can I start a dropshipping business on Amazon as a completely new seller, and what are the specific requirements, limitations, and best practices I need to be aware of to stay compliant with Amazon’s policies and increase my chances of success?

    1 vote
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    Return Abuse & Fake Authenticity Complaint
    by Seller_6V2CgqJxh8hb2
    Amazon replied

    Dear Amazon Support,

    A customer filed a product authenticity complaint against my account and received a refund after returning the item. However, when I received the return, it was not the same product I originally shipped it was a different item.

    This is a clear case of return abuse, and it’s harming my business. I’m not sure if it’s the customer or another seller trying to manipulate the system, but I want to report this issue. Please investigate and let me know how this can be resolved.

    Looking forward to your response.

    @Seller_BlIVJdYD3zD3G

    @Seller_5WsK3rrVFyBk9

    3 votes
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    Commercial license
    by Seller_8V18gY1SSiCAe

    hi

    Amazon asking me to update commercial license before 31 Dec 2025. Other wese they will deactivate my seller account. Anyone can tell me what is the commercial license.i am individual seller. Please guide me.

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    Does Amazon commercial license now compulsory?
    by Seller_P2mHMBt37VkCg

    Hi sellers

    My friend sent me a mail that he received from Amazon so Amazon worn them and gave him 31 Dec deadline to submit license and if he didn't do then Amazon deactivate his account.

    So sellers are you received any mail from Amazon.

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    deactivated my account
    by Seller_vnzX1jUxnzX1W
    Amazon replied

    Hello Sir ,my amazon account was deactivated and My amount has also been blocked, please activate my account, we will work as per the rules and we will work keeping each and every thing in mind.

    1 vote
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    deactivation
    by Seller_YsLFGqka7LqI6
    Amazon replied

    Hello Sellers,

    We are dealing with a deactivation and are looking for advice from anyone who may have experienced something similar.

    Here is the timeline of what happened:

    Recently: We received a standard "Additional approval requirements for [a brand] products" notification . The email specifically stated, "This action does not impact your account health."

    Shortly after, our account was fully deactivated under Section 3 for suspected inauthenticity, referencing the same couple of ASINs.

    We submitted an appeal with invoices from our supplier for those ASINs.

    Today, we received a rejection. The rejection stated our submission was insufficient because: "It does not include the specified items listed at the end of this message."

    Here is the main problem: The list at the end of the email now includes not only the original ASINs but also several new ASINs that were never mentioned before. The total is now a larger list of ASINs.

    We want to emphasize that we have never had any violations, customer complaints, returns, or authenticity issues related to ANY of these products. Our Account Health was clean before this event.

    Our questions for the community are:

    Has anyone else experienced this chain of events? Where a simple brand "approval" (gating) request escalates into a full account deactivation for "inauthenticity"?

    Has anyone had Amazon reject their submission and add new ASINs to the requirement list that were not in the original violation?

    How did you resolve this? Do we now have to provide perfect invoices for all the ASINs on the new list at once?

    We would be extremely grateful for any help or shared experiences. Thank you.

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