Subject: Appeal to Reinstate Account – Potential Copyright Image Misuse Violation

Dear Amazon Seller Performance Team,

I am writing to appeal the suspension of my Amazon seller account due to concerns regarding a potential violation of Amazon’s Intellectual Property policies related to copyrighted images on my product listing.

I understand that my listing was removed because it allegedly violated Amazon’s policies by using a protected copyrighted image belonging to another brand or rights owner. I would like to clarify the situation and provide the necessary details to resolve this issue.

1. Explanation of the Issue:

I believe there may have been a misunderstanding or error regarding the images I used on the product detail page. The images I used were taken from the product packaging and are original pictures of the product I am selling. I did not use any copyrighted images from other brands or external sources.

2. Actions I Have Taken:

I have reviewed my product listings and removed any potentially infringing images.

I will ensure that all future listings use only authorized images or images that I have created or have explicit permission to use.

I have corrected the ASIN for the new version of the product to comply with Amazon’s policy on using separate ASINs for different product versions (such as new sizes, colors, or features). I will create new listings for any updated products in the future.

3. Supporting Documentation:

Attached to this appeal are the following documents:

Invoices showing that I purchased the products from a legitimate supplier.

Product photos that clearly depict the actual items I am selling, which do not infringe on any other brand’s intellectual property.

Any other relevant evidence (if applicable).

4. Commitment to Compliance:

I want to assure Amazon that I take intellectual property rights seriously and am committed to fully complying with all of Amazon’s policies and guidelines. I have taken the necessary steps to ensure that all my future listings will follow Amazon’s rules, and I will avoid using any images or content that may infringe on another brand’s copyrights.

5. Request for Account Reinstatement:

Given the corrective actions I have taken, I kindly request that you review my case and consider reinstating my account. I am committed to ensuring that my future listings are fully compliant with Amazon’s policies and Intellectual Property guidelines.

Thank you for your time and consideration. I look forward to resolving this issue and continuing to sell on Amazon.

Sincerely,

Okay, so here is a situation where I am stuck.

My account got deactivated, I submitted the legit invoice, but Amazon Account Team are unable to authenticate the invoice. Though I met all the requirements of the invoice which are mentioned in the guideline.

On the other hand, if I delete all the flagged listings, there is an option to reinstate my account, but all of my inventory is in FBA warehouse. The FBA team will only release my inventory after the reactivation of my account.

Meaning the account health team will reactivate my account only after deleting flagged listing and the FBA team will only return my inventory only after reactivation of the account.

I raised the case several times, I called Amazon Team several times, but nobody is helping me.

I mistakenly listed a brand's product, that's why my account has been deactivated. I also deleted the product, but my account has not been activated yet, and it has been a long time, and my account is still deactivated.

My account has been deactivated because of Product Authenticity Complaints by copying listing of Walker Tape Brand. Can anyone available for help?

Merhaba arkadaşlar bırleşik arap emirlığınde ki hesabım risk altında 176 sınırlı politıka ihlallerı 9 nasıl yükseltebilirim.