Seller Forums
Sign in
Sign in
imgSign in
ForumsHomeDiscussions
ForumsHomeDiscussions
imgSign in

Browse discussions

user profile
Seller_KORusNE6sUynG
∙
user profile
Seller_PcP30h4l8DBGI
∙
user profile
Seller_OpN0wMXVfcwrf
∙
user profile
Seller_cTAYNnHsFlXSe
∙
user profile
Seller_qvy5mUQf0Q9YC
∙
user profile
Seller_bOdPZJ1M8qFW7
∙
user profile
Seller_vKwA7JCos9qxc
∙
user profile
Seller_0wgwRaORxqSYc
∙
user profile
Seller_dm9Gw900KQvxV
∙
user profile
Seller_Ej1NThFV3XaTx
∙
Sort by
Latest activityRecently createdMost viewedMost voted
Filters
Date/timeAll TimePast dayPast weekPast monthPast 3 monthsPast yearDate Range
Quick filters
Discussions
Categories
Tags

Browse discussions

user profile
Seller_KORusNE6sUynG
∙
user profile
we want remove Fix stranded inventory
by Seller_KORusNE6sUynG

what is fix stranded inventory. 211 units showing . if it is real stock return to our address

0 votes
0 votes
0 views
0 replies
Latest activity
user profile
Seller_PcP30h4l8DBGI
∙
user profile
Need Help
by Seller_PcP30h4l8DBGI

Hi Greeting

Hope you are doing well.

I have a confusion please share your experience.

I was shipped to Amazon warehouse total 15 Pieces of product, s I packed in 3 Box , so I got total 15 Barcodes for eash items and 3 Barcode with QR code for the box.

Now those are active As FBA , But there are showing available only 5?

My question is these should be 15 Pieces available instead of 5 , how can we inquiry please.

Thanks and regards .

0 votes
0 votes
2 views
1 reply
Latest activity
user profile
Seller_OpN0wMXVfcwrf
∙
user profile
return item not received
by Seller_OpN0wMXVfcwrf
Amazon replied

hello good day. we request to return 1 unit from FBA warehouse but its almost 3 weeks now and we still didnt received any update on it. what can i do about this ??

0 votes
0 votes
2 views
1 reply
Latest activity
user profile
Seller_cTAYNnHsFlXSe
∙
user profile
Items returned broken and with missing parts
by Seller_cTAYNnHsFlXSe
Amazon replied

wonder how returned items from costumers are not checked by amazon upon receiving and before refunding the buyers.

i requested to return unfulfilled items to my store and after checking them i found that some on them was used and returned one was broken and parts are missing from it and one received the box but different item was inside the whole inside package was changed how can i request amazon to check the items after being returned to them.

and i got a direct complain from costumers that they received used products.

0 votes
0 votes
4 views
1 reply
Latest activity
user profile
Seller_qvy5mUQf0Q9YC
∙
user profile
Missing removal order 122 units!
by Seller_qvy5mUQf0Q9YC
Amazon replied

Hi sellers! I need some advice on a lost removal order please.

I was advised by Support to remove up to 50% of my inventory that was considered 'excess'. So I submitted a removal order request on January 13th 2025 for 122 units to come back to my location (which I have successfully done removals several times before). It is marked as 'complete' almost straight away, however it's now 10th April and no sign of the units at my location. I have not been contacted by any courier about the shipment either. I've asked Support what's happening several times and I just get the same regular response:

'Thanks for your continued patience. We are currently researching your issue in partnership with the responsible team. We'll provide an update as soon as any additional information is available."

So I am assuming now my inventory has been lost and I have questions:

- Has this happened to anyone else and what did you do about it?

- Is it possibly theft?

- Do I get reimbursed for the lost units?

- It says in my inventory settings that I have 133 units, which is wrong it should be 11 units after the 122 removed. Am I still paying storage for the missing units?

I'm starting to panic because I also need to re-stock very soon, and my trust in FBA is definitely shaken! Any help is welcome, thank you so much :)

0 votes
0 votes
209 views
8 replies
Latest activity
user profile
Seller_bOdPZJ1M8qFW7
∙
user profile
Amazon FBA Removal Order
by Seller_bOdPZJ1M8qFW7
Amazon replied

Greetings

Removal orders shipped through Quicksend delivery is not delivering our parcels. We have been waiting a week , there is no updates or proper reply given by the carrier. Kindly change the carrier for FBA inventory removal orders.

1 vote
0 votes
72 views
5 replies
Latest activity
user profile
Seller_vKwA7JCos9qxc
∙
user profile
FBA Shipment Status
by Seller_vKwA7JCos9qxc

We've recently sent a small item parcel shipment, since the 22nd of April.

The status of the shipment remain unchanged until now.

Is our shipment lost? is it stolen? is it missing in dubai desert? Apparently nobody knows.

I tried contacting amazon support but the reply's are always (copy/paste) regarding policy ETC...

And this is a small parcel shipment of 42 items, and it says that it takes no longer than 2 days to register in inventory.

We've never had this issue as it always becomes available in our inventory the very next day, hence why were extremely concerned of our still checked in shipment.

This delay is costing us profit!! We need someone to look in this rather than give us a copy/paste policy reply please!

0 votes
0 votes
5 views
0 replies
Latest activity
user profile
Seller_0wgwRaORxqSYc
∙
user profile
Unprofessional seller support
by Seller_0wgwRaORxqSYc

One of my products was maliciously purchased by a buyer, resulting in a large number of refunds and unreasonable commissions. Whether it was the abuse of reports on the account page or the reports on the page for getting help, no customer service has contacted me so far.

Moreover, due to the large number of returns from customers, the inventory of this ASIN is also incorrect. When the returned products were sold, there were only a total of FNSKU codes, which I pasted when shipping myself. Why is it that when checking the return records in the warehouse, one ASIN code generates nine corresponding FNSKU codes? I can't find the inventory corresponding to these FNSKU codes.

The platform has always emphasized that the product quantity corresponding to this FNSKU is correct. During the 7 or 8 rounds of communication, I presented data each time to respond, but they just kept insisting that the quantity is correct. They also don't explain why one ASIN return generated nine FNSKU codes. Even some official customer service provided incorrect data, which is not professional at all. I think they are just deceiving the sellers.

3 votes
0 votes
224 views
0 replies
Latest activity
user profile
Seller_dm9Gw900KQvxV
∙
user profile
Urgent: Self-Ship Disabled Without Notification – Request for Reinstatement
by Seller_dm9Gw900KQvxV
Amazon replied

We recently noticed that our Self-Ship option has been disabled, and all our Self-Ship inventory is currently unavailable. This happened all of a sudden, without any prior email notification or performance alert.

We have been successfully using the Self-Ship method for the past three months, as our items are bulky and cannot be fulfilled through Easy Ship. Given this, we kindly request you to reinstate our Self-Ship option as soon as possible so that we can continue fulfilling customer orders.

Please let us know if any further action is required from our end to resolve this issue at the earliest.

Looking forward to your prompt response.

Best regards,

0 votes
0 votes
94 views
4 replies
Latest activity
user profile
Seller_Ej1NThFV3XaTx
∙
user profile
adding quantities
by Seller_Ej1NThFV3XaTx

how can I deliver my orders with Amazon without sending them to the Warehous?

0 votes
0 votes
1 view
0 replies
Latest activity