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As an Amazon FBA seller, one of the most important operational aspects to stay on top of is your inventory storage limits. Amazon's official page provides a great overview of how these limits work, and I've broken down the key points for you here! 👇

What determines your storage limits? 🤔

Amazon sets individual storage limits for each seller account. These limits are based on several key factors, including your sales volume 💰, your Inventory Performance Index (IPI) score 📊, and the available space in their fulfillment centers 📦. In general, a higher IPI score will give you a higher storage limit. 🎉

How do you track your limits? 👀

You can easily see your current storage limits and how much space you're using in the Inventory Performance dashboard. This dashboard uses a simple color-coded system—green, yellow, and red—to quickly show you when you're getting close to your limit. 🚦

What happens if you exceed your limit? 🚨

If you go over your storage limit for a specific product type, you won't be able to create new shipments for that product until you reduce your current inventory. Amazon may also reject any extra inventory sent to their fulfillment centers. 🛑

How can you reduce your inventory? ⬇️

The most effective ways to lower your FBA inventory are to:

  • Increase sales📈
  • Request inventory returns ↩️
  • Request inventory disposal 🗑️

The Inventory Performance dashboard also offers personalized recommendations to help you manage your inventory levels and keep things running smoothly. ✨

Proactively managing your FBA storage limits is crucial for avoiding stockouts, extra fees, and other major operational headaches. Use the tools in your dashboard to optimize your inventory and stay within your limits. ✅

What are your top strategies for staying on top of your FBA inventory limits? Share your tips in the comments below!

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Seller_l63mIvm6ax3mr
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Hello Sellers,

Shipment id : FBA15KRB1P1R

Case open : 11528555722

I need some advice and guidance.

I sent a shipment of 20 units to Amazon FBA. According to the shipment records, Amazon received the units, and for a short period, they were even available for sale. However, now all of them have completely disappeared from my inventory.

Currently, there is not a single unit showing in my inventory. I contacted Seller Support, but so far, I have not received a final decision or any reimbursement for the lost inventory.

Has anyone experienced a similar situation? What steps did you take that helped resolve it?

Any suggestions or advice on how to escalate this matter would be highly appreciated.

Thank you in advance.

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Seller_xrKwUIRWWsLDV
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We’ve been struggling with a serious FBA issue on Amazon AE since June.

Amazon’s partnered carrier (CITITRANS) delivered all 9 boxes from our shipment to Amazon’s warehouse — we even have the proof of delivery (POD) confirming this. Despite that, in Seller Central only about 10% of the units are showing as received.

We opened multiple cases, submitted the invoice and POD, but every time we get the same response: that almost 100 units are “missing and not eligible for reimbursement.” Support insists “we checked all the places” and even went so far as to say that a POD is “just a piece of paper and has no legal power.”

This is extremely frustrating, because under UAE law documentary evidence like a POD is considered valid proof. We even involved the carrier’s representative, who reconfirmed that the boxes were delivered in full.

At this point it seems clear the units were lost in Amazon’s warehouse, but Seller Support keeps closing cases without resolving anything. Has anyone here experienced a similar situation, and if so, how did you manage to escalate it or get Amazon to acknowledge responsibility?

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Seller_r31hJFeH120Oc
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amazon fees
by Seller_r31hJFeH120Oc
Amazon replied

Hello

I am new seller. i listed some kitchen products like funnel and tongs and amazon is charging 40% while in their fees list shows that it is 15% and my products are around 150g and 30g just. how are they charging 40% ?

2 votes
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6 replies
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Seller_5WsK3rrVFyBk9
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As an Amazon FBA seller, one of the most important operational aspects to stay on top of is your inventory storage limits. Amazon's official page provides a great overview of how these limits work, and I've broken down the key points for you here! 👇

What determines your storage limits? 🤔

Amazon sets individual storage limits for each seller account. These limits are based on several key factors, including your sales volume 💰, your Inventory Performance Index (IPI) score 📊, and the available space in their fulfillment centers 📦. In general, a higher IPI score will give you a higher storage limit. 🎉

How do you track your limits? 👀

You can easily see your current storage limits and how much space you're using in the Inventory Performance dashboard. This dashboard uses a simple color-coded system—green, yellow, and red—to quickly show you when you're getting close to your limit. 🚦

What happens if you exceed your limit? 🚨

If you go over your storage limit for a specific product type, you won't be able to create new shipments for that product until you reduce your current inventory. Amazon may also reject any extra inventory sent to their fulfillment centers. 🛑

How can you reduce your inventory? ⬇️

The most effective ways to lower your FBA inventory are to:

  • Increase sales📈
  • Request inventory returns ↩️
  • Request inventory disposal 🗑️

The Inventory Performance dashboard also offers personalized recommendations to help you manage your inventory levels and keep things running smoothly. ✨

Proactively managing your FBA storage limits is crucial for avoiding stockouts, extra fees, and other major operational headaches. Use the tools in your dashboard to optimize your inventory and stay within your limits. ✅

What are your top strategies for staying on top of your FBA inventory limits? Share your tips in the comments below!

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Seller_3ed5yO9oURSBL
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amazon was supposed to pick up my shipment from the warehouse as I select self pick up but it has been 7 days since the amazon missed the appointment and I have contacted seller support so many times but all they say is that the investigation is under process. Now because of this the warehouse is charging me extra costs for the delay and all my costing his gone to bins. what kind of services is amazon giving in uae that they are not at all punctual fro picking uo the shipment,?

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STILL NO ANSWER FROM AMAZON CUSTOMER
by Seller_3ed5yO9oURSBL
Amazon replied

so it has been nearly 20 days now that I had 50 units in stock of one item but I sold just one and after that my inventory went missing in FBA due to which I am not able to make sales Reason being my products are stashed somewhere in amazon warehouse. The customer support is so awful that they can't reply or have not been able to investigate the issue at all. they just REPLY THAT WE ARE WOKIN ON THE ISSUE. IT HAS BEEN 15 DAYS. CANT THEY UNDERSTAND THE KIND OF LOSSES BUYER HAS TO FACE JSUT BECOAUSE OF THEIR MISSMANAGEMNT AND ON TOP OF THAT NO REPLY????????????

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UAE very bad customer service
by Seller_3ed5yO9oURSBL
Amazon replied

I wanted to share my frustration with Seller Central UAE. Over the past few weeks, my inventory keeps going missing from the inventory page, but my ads are still running, which has cost me a lot in wasted ad spend. I’ve reached out multiple times, but every time, the issue remains unresolved, and I end up facing the same problem every 4-5 days.It’s really frustrating because it’s affecting my business and burning through my budget with no real response or action from the support team. Honestly, I don’t know what’s going on, but it feels like no one’s taking it seriously, and no one’s actually trying to fix it.I think it’s time this issue is escalated to higher management. Sellers shouldn’t have to deal with this kind of constant back-and-forth with no resolution. If anyone else is going through something similar, I hope we can all raise our voices and get this looked at seriously.

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