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Seller_OOhHLspAJcHCT∙
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Seller_kBsl7SFB8niY8∙
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Seller_eXoCuTPIDnoZN∙
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Seller_wNtbtd2eJSaam∙
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Seller_5AmsOAtAjuLJp∙
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Seller_dbFzfFBeZTgm2∙
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News_Amazon∙
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Seller_in4SW5gUgkFd4∙
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Seller_ojhcSwSTljWr7∙
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Seller_qhodw9J2gD9sY∙
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Seller_OOhHLspAJcHCT∙
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Your seller-fulfilled offers are at risk of deactivation please help me,
by Seller_OOhHLspAJcHCT

How to monitor account health please someone help me my account get warning because of rate shipment rate and valid tracking.

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Seller_kBsl7SFB8niY8∙
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Valid Tracking Rate for SELF-SHIP
by Seller_kBsl7SFB8niY8

Amazon already support SELF Shipment delivery which is mentioned in the listbox of the shipping method used for Sel-Ship order. How can we get Tracking for those orders and i got a message from Amazon that my account will be deactivated due to valid trakcing rate as i am not using Amazon partner carriers.

Please if somebody can guide to handle this situation to avoid VTR issues.

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Seller_eXoCuTPIDnoZN∙
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FBA Fulfillment Fees charges to Seller on Customer Returns
by Seller_eXoCuTPIDnoZN

Lately I've been seeing numerous return items on our FBA Fulfilled items. We do not have issue with the return for as long as the customer return it in a sellable condition so it can be return to our inventory and resell. The issue we start noticing is the that "Amazon retains 20% of the original order-related fees, up to a maximum of AED 15, for each line item in the refund."

For instance, one of the returned order value is AED175 (reason of return: Refused Delivery). Of course customer will be refunded with the full amount. While for us seller, we got AED-43.05 charged as FBA Fulfillment fee.

We earned AED0 with the order and at the same time we loss AED43.05 with it. Moreover, the item will then be returned to amazon fba inventory then again it will be resell to a different customer, amazon again will charge the same fulfillment fee which makes them 2x the amount of the fulfillment fee.

How can this be solve for FBA Sellers? We are making money on other items and losing on the returns we do not have control. At least if the reason is at customer's fault, FBA Fulfillment fee must be waived.

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Seller_wNtbtd2eJSaam∙
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Customer Returns - Sellers Headache
by Seller_wNtbtd2eJSaam

Customer Returns Empty Boxes and Broken items and Amazon do not help the us to recover our loses.

The following are the attachments we are receiving regularly either empty boxes or broken products.

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Seller_5AmsOAtAjuLJp∙
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Showing error while filing Safe T claim
by Seller_5AmsOAtAjuLJp

Hai, While filing safe t claim it showing like after 21 days to file for reimbursment and after 21 days i filed for safe t claim they are denied my claim and reason is window closed.. What is the solution for this? Pls check screenshot.

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Seller_dbFzfFBeZTgm2∙
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Have not received payment in bank account, been folllowing seller support for more than a month now
by Seller_dbFzfFBeZTgm2
Amazon replied

I don't understand my case keeps getting transferred or they say Internal team is investigating. It has been more than a month now and I am fed up of the same answer, the payment is not a small amount for me to just forget it. Any advice would be appreciated.

Payment initiated email was on 7th September.

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News_Amazon∙
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Manage draft listings with new Complete Your Drafts features
by News_Amazon

We’ve updated the Complete Your Drafts dashboard to help you better manage and publish your draft listings.

You’ll now have access to the following new features:

  • Unified view: A streamlined interface to manage all of your drafts from web URL, blank form, or other methods in one place.
  • Unlimited storage: Save as many drafts as you need.
  • Cross-browser compatibility: Access and save your drafts from any browser.

To access the updated Complete Your Drafts dashboard, select Complete Your Drafts from the Catalog drop-down menu. Or, go to the List Your Products page and click View my drafts under Complete your listings.

For more information, go to Complete Your Drafts.

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Seller_in4SW5gUgkFd4∙
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BUYBOX??
by Seller_in4SW5gUgkFd4

Hello, I hope you have a good day. I have 900 products in the United Arab Emirates and I could never get a buybox. There are 600 lowest, but I opened my Saudi Arabia store just 3 days ago. Now I have 100 products and there are 53 buyboxes. What is the reason for this? Why can't I get a buybox in the Arab Emirates?

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Seller_ojhcSwSTljWr7∙
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Consistent FBA receiving discrepancies, units lost
by Seller_ojhcSwSTljWr7

I continue facing issues with stock receiving at Amazon warehouse. Right now I have 3 claims rejected by amazon amounting over 7000AED and approx 210 units pending receiving.

I would like to understand what causes the receiving issue. I purposely send smaller shipments daily thinking whoever receives the shipment can scan it quickly in a few minutes, however this doesn't seem to work. I have attached the picture of how I pack my items, I bubble wrap it and put the label on top.

How I pack the shipments is:

1. Fill a box with products to ensure the box is full.

2. Take the items out 1 by 1, create the packing list and record the ASINS and quantity on Amazon portal

3. Print the labels, stick it on each item, put them back in the box. This way I can ensure an exact match of quantity in the box and on the PO.

The amount is too high to just take it as a loss. I already get several return every month where the products are used and returned that I have to write off, I can't take thousands in loss for misplaced inventory too.

These are the rejected claims:

1. FBA15JFF21SW: shipped on 28th August, lost for 51 days, 29 units partially received on/after 18th October, 2 units more received which is NOT my item. Claim rejected for 47 units.

2. FBA15JL47SQ5: shipped on 8th October. Claim rejected for 7 units.

3. FBA15JL9SD4R: shipped on 9th October. Claim rejected for 15 units including some gift sets what are high value.

Since there are currently ~210 units outstanding for later shipments I am expecting many more missing units, which will cause further thousands of dirhams of loss.

Therefore I'm asking for your help to resolve the claims and try to understand how to avoid shipments not being received in full.

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Seller_qhodw9J2gD9sY∙
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Account Deactivation
by Seller_qhodw9J2gD9sY

My 2 Amazon accounts were deactivated due to authentication issues. Together, the accounts hold nearly 10,000 AED, which Amazon is refusing to return. Nowadays, Amazon has become a risky platform for sellers. Just think about how they make money from sellers in situations like this!

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