Hi @Noor_Amazon_ and @Amazon team,
I need urgent assistance regarding a missing FBA shipment.
Shipment sent: 15th April 2024
Last FBA update: 2nd May 2024
Missing units: 28
Case ID: 11076741532
Despite multiple emails, chats, and calls, I have not received any response or resolution. This delay is seriously impacting my business operations and inventory planning.
I am requesting the Amazon team to escalate this issue and provide a clear update on the investigation status.
Please look into this as soon as possible.
Thank you,