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Seller_cCYYNpMnNal5B
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Seller_cCYYNpMnNal5B
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Amazon FBA problems
by Seller_cCYYNpMnNal5B

I sent my shipments two days ago but not active yet i am getting loss in my sales my sales dropped I don’t know what can i do now kindly please resolve these types of issues thanks you I contacted you seller support they asked me to wait for 9 days this is not good now fbm is better then fba

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Seller_Xt8BUzAjn5Q0I
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Easyship fee wrong
by Seller_Xt8BUzAjn5Q0I
Amazon replied

Hi My customer order 4 quantity in single package and delivery charges is 10 AED but Amazon shown total easy shipment cost is 44.69 what can I do now ?

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1 reply
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Seller_WrqDRE6q61gAz
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FBA SHIPMENTS
by Seller_WrqDRE6q61gAz
Amazon replied

HOW DO I CONTACT SELLER CENTRAL CUSTOMER CARE SERVICES THROUGH APP NEED TO TALK REGARDING FBA JOINING AM NEW HEAR IN AMAZON CENTRAL ACCOUNT NEEDSOME HELP PLEASE LET ME KNOW.

Regards,

MOHAMMED YASEEN

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1 reply
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Seller_Y4lcgbk5RsUDu
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Packaging Material
by Seller_Y4lcgbk5RsUDu
Amazon replied

How to get packaging material..? I send mail 4 times almost but nobody send me p2 poly bags. I also asked from the delivery guy but he refused because they don't receive packaging bags. Please help me how to get packaging material.

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2 replies
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Seller_Sx36TLcTBu0IZ
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Amazon and Account Manager Helpless – Yoga Mat Charged as 100kg FBA Weight
by Seller_Sx36TLcTBu0IZ
Amazon replied

We are facing a serious issue regarding our yoga mat, which weighs barely 1 kg in reality, but Amazon is charging us FBA fees as if the product weighs 100 kg. This is clearly a system or catalog error.

Despite repeated calls to Amazon Seller Support and ongoing follow-ups with our account manager, nothing has been resolved. Every time, we are told that "inventory is not available for re-measurement." Yet the inventory is active in the FC, orders are being fulfilled, and customers are receiving the product.

Our account manager also says they are waiting on a response from the internal team, but it’s been weeks with no solution. Meanwhile, we are suffering major losses on every sale due to incorrect FBA fees.

We are extremely disappointed and confused as to how such a large discrepancy is not being taken seriously. Is there **any moderator or Amazon team member** here who can escalate this issue to the **appropriate Catalog or Inbound Measurement team** to get the dimensions corrected?

At this point, we don't know how else to get help. We request urgent support to fix this error and refund the incorrect fees charged.

Thank you.

6 votes
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391 views
5 replies
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Seller_cy6q4PxkxRnlw
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RETURN SETTINGS SHIP AND PAY BY CUSTOMER
by Seller_cy6q4PxkxRnlw

ANYONE KNOW THAT RETURN SETTINGS SHIP AND PAY BY CUSTOMER BY USING EASY SHIP

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Seller_kZWfnKJgKF320
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Does ATS pickup for FBA shipment (pickup and delivery to DXB5 warehouse) is available for Ajman city?
by Seller_kZWfnKJgKF320

Does ATS pickup for FBA shipment (pickup and delivery to DXB5 warehouse) is available for Ajman city?

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Seller_oqzMclaDPeoMq
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invoic uploading
by Seller_oqzMclaDPeoMq
Amazon replied

pl send sample invoic for uploading invoic

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1 reply
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Seller_AMck3pUUX7UYl
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Self ship suspended
by Seller_AMck3pUUX7UYl

Our self ship is suspended and due to DG nature of product its become unsellable , Been contacting amazon for the same for last 10 days but no response. Unable to find my account manager.

How can i resolve this , any suggestions ?

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Seller_gUF68AtGQFvM8
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DXB5 long receiving process
by Seller_gUF68AtGQFvM8
Amazon replied

I have sent a shipment FBA15KGV5G0N on Jul 19th according to the appointment that I had from Amazon. My carrier told me that everything was delivered to the WH, but the status is still "in transit".

For example I have sent more than 30 shipments at DXB6 and everytime receiving and available to sale was at the same day with appointment.

How long it takes to receive my items?

How can I choose the WH on a shipment creation stage? Because now I really affraid of the next shipments that Amazon automatically shift to DXB5.

Thank you!

0 votes
0 votes
37 views
7 replies
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