i am new seller on amazon uae,recently i have launched brand selling application to solve 5665 error according to amazon system guidance, however when i submitted my real product images , it declined my request without any valid reply , i did not think these amazon worker or system has patiently reviewed my documents. i absolutely believe in that all my documents definitely matched with amazon policy .
in order to solve this issue , i tried to contact seller support team to get help, but those seller support customer service workers were still Not professional and responsible enough, they failed to understand my request and emergency ,not familiar with the product and did not carefully examine my evidence, only blocking the seller's path forward based on their rough understanding. amazon should be more careful and responsible for sellers' business and account issue.
my business has just began ,but i can not list products understand my brand name . as for my brand name ,it was created by myself , besides at the very beginning it was not appropriate to register trademark . it is allowed by amazon to use this way to begin small business, it is compliant.
here i make this discussion or requst , to get more help from other amazon official worker