Dear [Amazon Support Team],

I hope this message finds you well. I sincerely apologize for the mistakes made on my part, which have resulted in 4 policy complaints on my account. I deeply regret this oversight and take full responsibility for my actions.

I assure you that I have reviewed the policies carefully and am taking corrective measures to ensure such issues do not arise again in the future. This was an unintentional mistake, and I am committed to maintaining compliance with Amazon's guidelines going forward.

Thank you for your understanding and for giving me the opportunity to correct my errors.

Best regards,

Muhammad Ajmal Shah

Subject: Apologies for the Recent Performance Issue

Dear [Amazon Support Team],

I hope this message finds you well. I sincerely apologize for the recent performance issues on my Amazon account, which have caused the health metrics to drop to 80%. I understand the importance of maintaining a high standard on your platform and assure you that I take this matter very seriously.

Please rest assured that I am actively working to resolve the underlying issues and implementing measures to ensure this does not happen again in the future. I value my partnership with Amazon and am committed to maintaining the trust and reliability expected of all sellers.

Thank you for your understanding and support. I request your kind guidance on any further steps required to improve my account health.

Best regards,

Muhammad Ajmal Shah

Dear Amazon Seller Support and Community Members,

I am seeking urgent assistance regarding a significant issue with my seller account in the Saudi Arabian marketplace.

Issue Details:

Pending Payment Amount: Approximately 3,150 SAR

Duration of Payment Hold: Over 4 months

Account Status: Verified multiple times; no known performance issues or policy violations

Actions Taken:

Contacted Seller Support: Multiple times over the past months; received assurances that the payment is under review, but no resolution has been provided.

Completed Verifications: Submitted all requested documents and information promptly; account verification confirmed by support representatives.

Impact on Business:

This prolonged payment hold has severely affected my business operations, including cash flow and inventory management. The lack of communication and resolution has also diminished my confidence in the platform's support mechanisms.

Request for Assistance:

I kindly request guidance from the community and intervention from Amazon representatives to resolve this issue promptly. Specifically, I seek:

Clarification: Understanding the specific reasons for the prolonged payment hold.

Resolution: Immediate release of the pending funds.

Preventive Measures: Information on steps to prevent such issues in the future.

I appreciate any insights or assistance that can be provided to resolve this matter swiftly.

Thank you for your attention and support.

Sincerely,

Silversky_mobile

where is my fba shipment .....when i chat with case supporter they alwasy giveing me new date and say wait for tha next date etc.... who is tha responseble for this ...... where i contact who listen my problem and solve >????????????

Hello all,

We have been receiving Cash on Delivery FBA orders., those are then being refunded because of undeliverable address.

We are receiving those on specific listings where you have only 1 other seller, it is the same seller for all those listings.

So it is clear that that person is the one placing the fake orders.

I have submitted the abuse report, any idea how long it takes for resolution? Is there a way to disable the cash on delivery option?