Dear Amazon Seller Support and Community Members,

I am seeking urgent assistance regarding a significant issue with my seller account in the Saudi Arabian marketplace.

Issue Details:

Pending Payment Amount: Approximately 3,150 SAR

Duration of Payment Hold: Over 4 months

Account Status: Verified multiple times; no known performance issues or policy violations

Actions Taken:

Contacted Seller Support: Multiple times over the past months; received assurances that the payment is under review, but no resolution has been provided.

Completed Verifications: Submitted all requested documents and information promptly; account verification confirmed by support representatives.

Impact on Business:

This prolonged payment hold has severely affected my business operations, including cash flow and inventory management. The lack of communication and resolution has also diminished my confidence in the platform's support mechanisms.

Request for Assistance:

I kindly request guidance from the community and intervention from Amazon representatives to resolve this issue promptly. Specifically, I seek:

Clarification: Understanding the specific reasons for the prolonged payment hold.

Resolution: Immediate release of the pending funds.

Preventive Measures: Information on steps to prevent such issues in the future.

I appreciate any insights or assistance that can be provided to resolve this matter swiftly.

Thank you for your attention and support.

Sincerely,

Silversky_mobile