Subject: Apologies for the Recent Performance Issue

Dear [Amazon Support Team],

I hope this message finds you well. I sincerely apologize for the recent performance issues on my Amazon account, which have caused the health metrics to drop to 80%. I understand the importance of maintaining a high standard on your platform and assure you that I take this matter very seriously.

Please rest assured that I am actively working to resolve the underlying issues and implementing measures to ensure this does not happen again in the future. I value my partnership with Amazon and am committed to maintaining the trust and reliability expected of all sellers.

Thank you for your understanding and support. I request your kind guidance on any further steps required to improve my account health.

Best regards,

Muhammad Ajmal Shah