Request for Video Verification Call
Dear Team,
I would like to request for a video verification call with Amazon team as there is an account linked to my this UAE account which Is not known to me and I have been trying to submit the application from a long time now and I have not resolve the issue till now looking forward to hearing a favorable response from your end.
Request for Video Verification Call
Dear Team,
I would like to request for a video verification call with Amazon team as there is an account linked to my this UAE account which Is not known to me and I have been trying to submit the application from a long time now and I have not resolve the issue till now looking forward to hearing a favorable response from your end.
1 reply
Abella_AMZ
Hello @Seller_YWbgr7CxMOtGo,
I'm Abella from Amazon, here to assist you.
Based on your post, it appears you're concerned about your account being deactivated due to a connection with another account
There are two possible scenarios regarding your account reactivation. In the first case, if the other account is your primary account, you should focus on reactivating that primary account first. Once your primary account has been successfully reactivated, you can then proceed to appeal for the reactivation of your current account.
In the second scenario, if you don't recognize the other account or it doesn't belong to you, please inform our team about any common or shared details between both accounts, helping us understand how these accounts might be connected.
Video verification calls are required only for certain types of policy violations. If your case requires a video call, our team will notify you and provide further instructions.
If you need any further assistance, you can post here so that we or any of the sellers on forum can help you.
Regards,
Abella.
