Hi fellow sellers,

I’m dealing with a situation and would appreciate your input.

All 7 remaining units of one of my products were purchased in a single order. While I can’t confirm anything, I’ve seen similar patterns in the past—where someone orders all available stock, then returns everything later and sometimes leaves negative feedback. These incidents affected my account health and disrupted business.

I’ve already reported this order to Amazon for observation, just to be safe.

Now, I’m unsure whether I should message the buyer. Part of me feels I should keep it transparent, but I also don’t want to come off as accusatory or create any unnecessary friction. Has anyone dealt with something like this? Would messaging the buyer help—or backfire?

Thanks in advance for any advice!