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News_Amazon
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Seller_Sx36TLcTBu0IZ
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We are facing a serious issue regarding our yoga mat, which weighs barely 1 kg in reality, but Amazon is charging us FBA fees as if the product weighs 100 kg. This is clearly a system or catalog error.

Despite repeated calls to Amazon Seller Support and ongoing follow-ups with our account manager, nothing has been resolved. Every time, we are told that "inventory is not available for re-measurement." Yet the inventory is active in the FC, orders are being fulfilled, and customers are receiving the product.

Our account manager also says they are waiting on a response from the internal team, but it’s been weeks with no solution. Meanwhile, we are suffering major losses on every sale due to incorrect FBA fees.

We are extremely disappointed and confused as to how such a large discrepancy is not being taken seriously. Is there **any moderator or Amazon team member** here who can escalate this issue to the **appropriate Catalog or Inbound Measurement team** to get the dimensions corrected?

At this point, we don't know how else to get help. We request urgent support to fix this error and refund the incorrect fees charged.

Thank you.

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Seller_Su5I8XD6RPw0F
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Scam or Real?
by Seller_Su5I8XD6RPw0F

A few months ago, I received a message from the Amazon team in one of the messengers. They created a group for Amazon sellers for partial work. They give tasks with a link to the product, and the participant must add it to the cart without buying it. For 3 such tasks, they give 25 dirhams. This is the first level. The participant must pay at the second level, depending on the amount, they give the number of pages with names that the participant must put in the cart. Of course, they provided the administrator's Amazon ID as proof that this is legal. Many questions arise. Obviously this is a scam, but how did Amazon pass on the information to third parties? The pages were really from Amazon and the products too, since I was redirected to my Amazon application. It follows that the analytics do not indicate reliable information, such as products in the cart. Do Someone else received such offers to work?

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Seller_Su5I8XD6RPw0F
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What is better FBA or FBM?
by Seller_Su5I8XD6RPw0F

What is better FBA or FBM? This question is especially asked by beginners. If you think about it superficially, of course FBA, send everything to the warehouse and live in peace. But there are many nuances. Return: the buyer returned it in a broken, used condition, no one will carefully pack this product, and the product in improper condition will go to another buyer. This will affect the reviews and the health of your store. Storage fees: at first, everyone thinks that everything will be sold at once, but it is not profitable for Amazon to sell your product, it needs to get as much money as possible for advertising, accordingly, the product will get stuck in the warehouse and you will pay for advertising and storage. Competitors will know the real quantity, they will be able to manipulate. Small advice for those who have a small amount of goods. Try selling through FBM, indicate one unit at a time, if bought - add another unit in a few hours. Do not think that the first time they will magically buy everything from you at once. Tedious, long, but with minimal risks. Calculate the cost of advertising, set limits. Best wishes!

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Seller_TUcI4ZAqx2wpV
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We’re currently dealing with a frustrating issue and would really appreciate any insights from others who may have experienced something similar.

my account is at risk because of Authenticity complain and Amazon wasn't accept Invoices of my physical supplier.

mostly Physical Supplier in UAE don't have website and they hasitate to provide the bussiness agrement and other documents with manufecturer or distributor.

can any one please provide the solution how solve this problem.

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News_Amazon
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On August 1, 2025, we'll update our referral fees and fulfillment fees in the United Arab Emirates.

The following changes reflect our ongoing efforts to optimize our cost structure while we maintain a competitive store for you:

  • Referral fees for the Home Entertainment category will decrease to 5% from 7%.
  • Referral fees for the Business, Industrial, and Scientific Supplies category will increase to 11% from 10%.
  • Fulfillment by Amazon (FBA) fulfillment fees will increase to align with operational costs across size tier and weights.
  • We'll introduce a two-tier Seller Flex fulfillment fee rate card. Fees will differ based on whether an item's price exceeds د.إ75.

For more information, go to Changes to Amazon fees

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Seller_Su5I8XD6RPw0F
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It's been a second week since I've been trying to create a listing for my product with my registered GTIN via the GS1 service. Several cases have been open for a week and Amazon doesn't even consider it necessary to inform me about the status of what's happening. I have no hope that Amazon will allow them, but now this is a challenge for me, I will open new cases every two days until Amazon gives me a final answer. Also, although my brand is officially registered and Amazon has approved my brand, you won't be able to find it, even if you enter the name in the Amazon search engine, and this is also a frustrating fact. At the beginning of the journey, I thought that everything was easy and simple - I'll register a brand, create my GTIN, publish a store on the Amazon platform. But no, they considered my request to open a brand store for a very long time, they don't approve the GTIN of my products at all. Explain to me how scammers register and create schemes with fake stores, steal brand names and ASIN, while law-abiding partner are barred from entering anywhere.

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Seller_ScP6Vfxjbkbp0
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Grocery Category Ungating Problem
by Seller_ScP6Vfxjbkbp0

Hey everyone

I've been an Amazon UAE Seller for almost 2 years however I don't have much sales history as my plan didn't go as I planned :) So I established my company in UAE and obtained necessary licenses, permits etc. and opened my seller account. I was going to sell coffee, which is my brand and has TradeMark in US, Turkey and Europe but not in UAE. On my seller account, I identify as Brand Owner and Eligible for full benefits however I'm not eligible to sell coffee as Grocery Category is gated for me. So far, nothing I've done worked. Yes, I have LOA, Invoice and all and I submitted them countless times but no luck. So what exactly am I supposed to do? I even got the Certificate from Dubai Municipality for my coffee, which means I'm allowed to sell in UAE but apparently not on Amazon. So please, if someone knows what to do exactly because it's been almost 2 years and I'm still stuck with this problem. I planned everything on selling coffee.

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Seller_vC8xzFubPwJ5K
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Amazon Limited Time Deal
by Seller_vC8xzFubPwJ5K

Hello,

I have an issue here. I have seen a lot of sellers have a badge of "limited time deal." I am not sure how to get this badge. I have asked the Amazon seller support team as well they are just asking to create a lightning deal which runs for only 4-12 hours. But my competitor has had this badge for over seven days.

More to this, at 11:59 pm, it shows me that the limited time deal has ended, but right after 5 minutes, my competitor had this badge again.

If any one know what the hack is this please let me know.

Thanks

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Seller_E5lq4BXmmOR9t
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LISTING OF OTHER BRANDS PRODUCTS
by Seller_E5lq4BXmmOR9t

HI,IAM NEW TO SELLER PLATFORM

CAN I SELL SOME OTHER BRAND'S PRODUCTS FROM MY SELLER ACCOUNT,IS THERE IS ANY RESTRICTION.

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Seller_z0Yn7PhlsJARP
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My product received a 1-star review, but there are no actual quality problems. How can I appeal to get it removed? What are my options?

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