Identitty Verification
I am facing issue with the identity verification . I received notification on 14 march 2024 to verify authenticity of my product . I've every thing to demonstrate authenticity of product. I tried to join video link given in email to join video verification call . But video verification page shows internal error . I've open case many times and got same response from team
This error is occurred when i try to connect with video verification Link provided by amazon
Internal Error
We're sorry but we encountered an error while processing your request.
RID: AJ19S3GEST6117EXKWQB When: 2024-03-21T11:03:57.06
I received same email last month than amazon send me an apology email. How to resolve the issue?
I am ready to provide required data but its seems amazon is not ready.
Identitty Verification
I am facing issue with the identity verification . I received notification on 14 march 2024 to verify authenticity of my product . I've every thing to demonstrate authenticity of product. I tried to join video link given in email to join video verification call . But video verification page shows internal error . I've open case many times and got same response from team
This error is occurred when i try to connect with video verification Link provided by amazon
Internal Error
We're sorry but we encountered an error while processing your request.
RID: AJ19S3GEST6117EXKWQB When: 2024-03-21T11:03:57.06
I received same email last month than amazon send me an apology email. How to resolve the issue?
I am ready to provide required data but its seems amazon is not ready.
0 replies
Atlas_Amazon
Hello @Seller_H407jaJjqOpB1
I see you have already posted in the forums regarding this issue. We kindly ask that you continue your discussion on your original thread, and continue to provide updates there to avoid any confusion.
Respectfully,
Atlas
