AMAZON DELIVERY PICKUP SERVICES
Hi Every one,
Please guide me for FBA & FBM there is any way to take contact for driver, any watsap group, any supervisor contact?
My FBA Driver ok but FBM driver i have issues not contacting & i don't have his contact, Number i have not working.
Any Ummal Quwaing Seller please guide.
AMAZON DELIVERY PICKUP SERVICES
Hi Every one,
Please guide me for FBA & FBM there is any way to take contact for driver, any watsap group, any supervisor contact?
My FBA Driver ok but FBM driver i have issues not contacting & i don't have his contact, Number i have not working.
Any Ummal Quwaing Seller please guide.
0 replies
Seller_o4ftfrArynqte
FBM is usually an issue, and needs huge attention from Amazon support.
The only way to get your driver number is to wait for him to come, and then take it from him. Amazon Support will not help you to contact him and they will not contact him on your behalf either.
If your driver does not collect on time - make sure to log a Support case, because your order will be cancelled and you will get penalized - so you need this support case as evidence that it is not your fault.
Good luck with FBM - after 1 year, we still struggle with drivers :-(
Noor_Amazon_
Hi @Seller_W0tKPPGPIretE,
Thanks for reaching out to the Forums.
While providing contacts is not possible, can you let me know if you have already reported the pickup issues to Seller Support?
Regards,
Noor
