Seller_Y8xcJ227s5VQP
Product return
we are facing issue that we sent 100% real product to customer but she filled a return request and ask its not real we have brand invoices guide us how we deal whit this issue we sent product as FBM
Tags:Product compliance
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Seller_Y8xcJ227s5VQP
Product return
we are facing issue that we sent 100% real product to customer but she filled a return request and ask its not real we have brand invoices guide us how we deal whit this issue we sent product as FBM
0 replies
Adam_Amazon_
Hello @Seller_Y8xcJ227s5VQP,
Have you contacted Sellers Support? Did you massage the buyer to know why she thinks its not authentic?
Adam
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