Detail page removed, Amazon doesn't care.
Our ASIN was removed because it was identified as a vape in error. I submitted the required documents but they repeated the same reply:
Hello,
We received your submission and after careful review we have determined that your ASINs do not meet the criteria for reinstatement.
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Why did this happen?
Your listings do not meet our standards. Refer to the following details:
This product has been identified as an electronic cigarette, vaporizer or a related product or accessory that may or may not contain nicotine. Amazon policy prohibits the listing or sale on Amazon of electronic cigarettes and related products, such as batteries and e-liquid juice, regardless of whether they contain nicotine. For more information, please see our Tobacco & Tobacco-Related Products Seller Help Page: https://sellercentral.amazon.com/gp/help/external/help.html?itemID=200164910&referral=A2FK9FSS4H8KAA_A128W2C8MA061K
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This is sheer nonsense! Why all of your stuff are so blind that couldn't identify what the product is? You can check the detail page information, ask buyers, review the documents and images as well as the FBA inventory. But you did nothing and just told me the removal was reasonable. There is no restriction on such products because so many sellers have been selling them for years. I couldn't find any any guidelines that don't allow us to sell such things.
CASE ID: 15579228801.
Detail page removed, Amazon doesn't care.
Our ASIN was removed because it was identified as a vape in error. I submitted the required documents but they repeated the same reply:
Hello,
We received your submission and after careful review we have determined that your ASINs do not meet the criteria for reinstatement.
------------------------------------
Why did this happen?
Your listings do not meet our standards. Refer to the following details:
This product has been identified as an electronic cigarette, vaporizer or a related product or accessory that may or may not contain nicotine. Amazon policy prohibits the listing or sale on Amazon of electronic cigarettes and related products, such as batteries and e-liquid juice, regardless of whether they contain nicotine. For more information, please see our Tobacco & Tobacco-Related Products Seller Help Page: https://sellercentral.amazon.com/gp/help/external/help.html?itemID=200164910&referral=A2FK9FSS4H8KAA_A128W2C8MA061K
------------------------------------
This is sheer nonsense! Why all of your stuff are so blind that couldn't identify what the product is? You can check the detail page information, ask buyers, review the documents and images as well as the FBA inventory. But you did nothing and just told me the removal was reasonable. There is no restriction on such products because so many sellers have been selling them for years. I couldn't find any any guidelines that don't allow us to sell such things.
CASE ID: 15579228801.
0 replies
Seller_4zBzdtgCyS9EI
what exactly did you list?
That's like saying speeding can't be illegal, because people are doing it for years and never get a ticket.
Manny_Amazon
Hello @Seller_qTWtHueNFvmVH,
Thanks for letting me know about this. I've contacted our partner team and requested a review of the appeal for your product. I'll follow up as soon as I hear back from the team.
Regards,
- Manny
