Urgent: Lost Shipment Issue with Amazon FBA (ID: FBA15HW866CF) – Over 10,000 AED in Goods Missing for 5 Months
I’m frustrated after five months dealing with Amazon FBA about my lost shipment (ID: FBA15HW866CF). Four units of HRV, worth over 10,000 AED and each weighing 5 kg, went missing. Despite providing all necessary proof, Amazon has given inconsistent and incorrect responses. I’m considering escalating the issue if it’s not resolved soon. Has anyone faced a similar problem? How did you resolve it?
0 replies
Noor_Amazon_
Hi @WISHCOM ,
Thanks for reaching out to the Forums.
I understand your side for sure, I would like to get some details to see what could be done further.
Can you please tell me what is the current status of your claim? Also, I would need the case and/or claim ID that's currently ongoing.
Regards,
Noor
Seller_s0XuIchHo2vTc
i have the same issue and i am dealing with it for 6 months now, i am receiving unprofessional replies from seller support who just want to close my case without any resolution although every single proof was provided from my side i am still not receiving a proper feedback, i don't know what to do and i am very disappointed with amazon fba, if this doesn't get resolved i believe i have to seek legal action
Urgent: Lost Shipment Issue with Amazon FBA (ID: FBA15HW866CF) – Over 10,000 AED in Goods Missing for 5 Months
I’m frustrated after five months dealing with Amazon FBA about my lost shipment (ID: FBA15HW866CF). Four units of HRV, worth over 10,000 AED and each weighing 5 kg, went missing. Despite providing all necessary proof, Amazon has given inconsistent and incorrect responses. I’m considering escalating the issue if it’s not resolved soon. Has anyone faced a similar problem? How did you resolve it?
Urgent: Lost Shipment Issue with Amazon FBA (ID: FBA15HW866CF) – Over 10,000 AED in Goods Missing for 5 Months
I’m frustrated after five months dealing with Amazon FBA about my lost shipment (ID: FBA15HW866CF). Four units of HRV, worth over 10,000 AED and each weighing 5 kg, went missing. Despite providing all necessary proof, Amazon has given inconsistent and incorrect responses. I’m considering escalating the issue if it’s not resolved soon. Has anyone faced a similar problem? How did you resolve it?
0 replies
0 replies
Noor_Amazon_
Hi @WISHCOM ,
Thanks for reaching out to the Forums.
I understand your side for sure, I would like to get some details to see what could be done further.
Can you please tell me what is the current status of your claim? Also, I would need the case and/or claim ID that's currently ongoing.
Regards,
Noor
Seller_s0XuIchHo2vTc
i have the same issue and i am dealing with it for 6 months now, i am receiving unprofessional replies from seller support who just want to close my case without any resolution although every single proof was provided from my side i am still not receiving a proper feedback, i don't know what to do and i am very disappointed with amazon fba, if this doesn't get resolved i believe i have to seek legal action
Noor_Amazon_
Hi @WISHCOM ,
Thanks for reaching out to the Forums.
I understand your side for sure, I would like to get some details to see what could be done further.
Can you please tell me what is the current status of your claim? Also, I would need the case and/or claim ID that's currently ongoing.
Regards,
Noor
Noor_Amazon_
Hi @WISHCOM ,
Thanks for reaching out to the Forums.
I understand your side for sure, I would like to get some details to see what could be done further.
Can you please tell me what is the current status of your claim? Also, I would need the case and/or claim ID that's currently ongoing.
Regards,
Noor
Seller_s0XuIchHo2vTc
i have the same issue and i am dealing with it for 6 months now, i am receiving unprofessional replies from seller support who just want to close my case without any resolution although every single proof was provided from my side i am still not receiving a proper feedback, i don't know what to do and i am very disappointed with amazon fba, if this doesn't get resolved i believe i have to seek legal action
Seller_s0XuIchHo2vTc
i have the same issue and i am dealing with it for 6 months now, i am receiving unprofessional replies from seller support who just want to close my case without any resolution although every single proof was provided from my side i am still not receiving a proper feedback, i don't know what to do and i am very disappointed with amazon fba, if this doesn't get resolved i believe i have to seek legal action
