Hey everyone,

I’m reaching out to this community in hopes of gaining some insights or advice from anyone who might have faced a similar issue or has knowledge about Amazon’s account suspension processes.

Here's the situation: My seller account was suspended due to an alleged association with another account I've never ever heard of or have any association with in any way shape or form. I've been through several rounds of appeals, providing all requested documentation and detailed explanations. Each time, my effort is met with a generic response stating they don't have enough information to reactivate my account. No specifics, just a generic we don't have enough information, even though what they have asked for is being sent.

I spoke with someone from Amazon Account Health Support who couldn’t pinpoint why my account was linked to this other account or provide specific reasons for the suspension. This lack of clarity and the repetitive generic responses are really really baffling.

Has anyone here dealt with something similar? How did you manage to resolve it? Are there specific steps you took that helped clarify the situation or expedite the review process? Any insights into navigating this or getting a more detailed response from Amazon would be greatly appreciated.

I’m all for following the rules and fixing issues, but I'm at a loss without clear guidance on what exactly the problem is. Any advice on how to get a more substantial review or interaction with Amazon would be incredibly helpful.

Thanks in advance for any help or guidance you can offer!