Received order for California within Fire Evacuation Zone places a Prime order (Not ODR Protected). What now?
I just had a order placed for a Christmas decoration. They are within the evacuation zone for the fires raging in California. The order is Claims Protected, but not ODR protected. Zero chance of being delivered on time. I am also currently in my 'Prime Trial' period.
How orders Christmas decorations when their needihood is burning?
But also, am I now screwed for my Prime trial?
How can Amazon expect packages to be delivered when residents are being urged to evacuate?
Can anyone from Amazon comment?
Received order for California within Fire Evacuation Zone places a Prime order (Not ODR Protected). What now?
I just had a order placed for a Christmas decoration. They are within the evacuation zone for the fires raging in California. The order is Claims Protected, but not ODR protected. Zero chance of being delivered on time. I am also currently in my 'Prime Trial' period.
How orders Christmas decorations when their needihood is burning?
But also, am I now screwed for my Prime trial?
How can Amazon expect packages to be delivered when residents are being urged to evacuate?
Can anyone from Amazon comment?
0 replies
Michelle_Amazon
Hello @Seller_VLB93SOhkHsZs,
Our thoughts are with all those affected by the wildfires in Southern California. We're closely monitoring the situation and adjusting our operations in order to keep our employees, partners, and customers safe.
We understand you may be concerned about your business at this time. We'll help address any account issues, including performance-related restrictions. You can briefly explain how the wildfires impacted your business when appealing:
- To appeal an A-to-z Guarantee claim, go to Appeal an A-to-z Guarantee claim
- To appeal a seller review, go to Customer Service Insights
If you have specific concerns about your account, please contact Seller Support for assistance.
We'll continue to provide updates as the situation evolves.
Regards,
Michelle
Seller_Ha6JyVvDK6Ybs
They are [Moderator Edit: removed inappropriate commentary] you same thing we had last week all these expedited orders to where they were snowed out Amazon has bout hit the point where we just loose to much money staying on this platform.
