Remove your Fulfilment by Amazon inventory

Suspended selling privileges status

45-day removal notification

Hello,

We have previously notified you that your selling privileges have been suspended or that your access to Amazon selling services is limited.

You currently have inventory in our fulfilment centres. Your inventory will be returned to you, or disposed of, based on the settings (including the time period) you have selected on the Fix stranded inventory page. FBA removal order fees and disposal fees will apply. If you have not selected any settings on the Fix stranded inventory page, some or all your inventory will be disposed of after 45 days from the date of this notification. To customise your settings, go to Fix stranded inventory and select Edit automatic-action settings.

If your selling privileges are not restored or if you have not submitted a removal order by 2024-11-09, we will dispose of some or all of the inventory at your cost in accordance with FBA policy. If you had inventory that became stranded at a later date, you may receive a subsequent email regarding that inventory. To view the automatic removal dates for all your stranded inventory, refer to the Fix stranded inventory page.

If you need more time to appeal or fix a stranded inventory issue, go to Fix stranded inventory and select Delay removal for 30 days from the drop-down menu for each listing. Note: No additional notifications will be provided during this time and you cannot cancel the removal order created to dispose of your units or extend the removal date.

If credit card information is missing from your account, update your credit card information or submit a removal order.

Inventory in reserved status is currently not eligible for removal. Keep checking your inventory status and remove any items that are no longer in reserved status. We will dispose of some or all inventory still in reserved status after 2024-11-09.

For more information, refer to Remove Inventory (overview) and FBA removal order and disposal fees.

We request your prompt attention to this matter so that your inventory is removed according to your preference."

Hi everyone,

I’m in a bit of a tough situation with my Amazon Seller account and could really use some advice from those who have experienced similar issues.

Here’s what’s going on:

1. My account has been suspended, and I’ve been notified i think that it may be permanently banned on the 9th of November if I don’t resolve the outstanding issues. Amazon hasn’t specified the exact amount I owe, but I haven’t paid since December, and I’m currently unable to cover the balance due to being unemployed.

2. Amazon keeps sending me emails stating there’s an issue with my charge method and asking me to update my credit card information. However, I don’t have sufficient funds at the moment. I’ve reached out to the Accounts Health team, but they directed me to contact the internal payment team via Seller Support.

3. I’m also concerned about the stranded inventory I have in their fulfillment centers, as Amazon mentioned they may dispose of it after the suspension deadline, and it cost me a fortune.

My questions:

Has anyone successfully negotiated a payment plan with Amazon in a similar situation?

Does Amazon typically give extensions or offer flexibility for sellers in financial hardship?

What happens to the funds from sales if my account is permanently banned?

Does anyone have any advice for avoiding the loss of inventory or managing stranded inventory under suspension?

I would greatly appreciate any insights or advice from those who have dealt with account suspensions or have experience with stranded inventory and payments. Thanks in advance!