Someone changed my product Brand,now I can not sell on Amazon and I can not edit my listing
I created a listing in October 2020, I was the original creator of the item, last weekend this product brand was changed to an unrelated brand name, and now this asin is Inactive and FBA has a large inventory
So far, I've asked Amazon support several times to help me change back to the brand I filled in when I was listed, and Amazon has refused to change the name back to the brand name I have since I created the listing.
Why can someone else change the brand of my product?
case ID 15793854171
case ID 15772131991
case ID 15794879141
@Sandy_Amazon @KJ_Amazon @Jim_Amazon
Someone changed my product Brand,now I can not sell on Amazon and I can not edit my listing
I created a listing in October 2020, I was the original creator of the item, last weekend this product brand was changed to an unrelated brand name, and now this asin is Inactive and FBA has a large inventory
So far, I've asked Amazon support several times to help me change back to the brand I filled in when I was listed, and Amazon has refused to change the name back to the brand name I have since I created the listing.
Why can someone else change the brand of my product?
case ID 15793854171
case ID 15772131991
case ID 15794879141
@Sandy_Amazon @KJ_Amazon @Jim_Amazon
0 replies
Jim_Amazon
Hi @Seller_TrX0us0cO7p1P
I've escalated this change to the proper team for further support! As soon as they get back to me I'll let you know!
-Jim
