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Seller_YDuVBFk2PH76B

Amazon Resale Listing USED item on our Customizable ASIN

How is Amazon Resale selling a USED Customizable Item? Only one seller and can list on and create a Custom listing. We created the listing years ago. Also, what would they actually ship the customer?

ASIN is: B07JHTVG35

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Tags:Custom Products
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Seller_YDuVBFk2PH76B

Amazon Resale Listing USED item on our Customizable ASIN

How is Amazon Resale selling a USED Customizable Item? Only one seller and can list on and create a Custom listing. We created the listing years ago. Also, what would they actually ship the customer?

ASIN is: B07JHTVG35

Tags:Custom Products
10
54 views
5 replies
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Seller_kIukTwdhvntAp

Most likely a 'buyer' used and returned an item and Amazon has whatever it is in their possession.

What were your instructions for returns?

They can't even tell the difference between a new and a used diaper so 'custom' is just an idea, not something real.

(See the Ars Technica report dated 7/15/24 titled "Dirty diaper resold on Amazon ruined a family business, report says ")

10
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Glenn_Amazon

Hi there @Seller_YDuVBFk2PH76B,

I'd like to raise this up the ladder to investigate internally. Can you please provide me with your most recent Seller Support Case? I may not be able to provide updates or specific details but I will do my best to ensure that your concerns are raised to the correct team.

Thank you,

-Glenn

10
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Seller_YDuVBFk2PH76B

Amazon Resale Listing USED item on our Customizable ASIN

How is Amazon Resale selling a USED Customizable Item? Only one seller and can list on and create a Custom listing. We created the listing years ago. Also, what would they actually ship the customer?

ASIN is: B07JHTVG35

54 views
5 replies
Tags:Custom Products
10
Reply
user profile
Seller_YDuVBFk2PH76B

Amazon Resale Listing USED item on our Customizable ASIN

How is Amazon Resale selling a USED Customizable Item? Only one seller and can list on and create a Custom listing. We created the listing years ago. Also, what would they actually ship the customer?

ASIN is: B07JHTVG35

Tags:Custom Products
10
54 views
5 replies
Reply
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Amazon Resale Listing USED item on our Customizable ASIN

by Seller_YDuVBFk2PH76B

How is Amazon Resale selling a USED Customizable Item? Only one seller and can list on and create a Custom listing. We created the listing years ago. Also, what would they actually ship the customer?

ASIN is: B07JHTVG35

Tags:Custom Products
10
54 views
5 replies
Reply
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Seller_kIukTwdhvntAp

Most likely a 'buyer' used and returned an item and Amazon has whatever it is in their possession.

What were your instructions for returns?

They can't even tell the difference between a new and a used diaper so 'custom' is just an idea, not something real.

(See the Ars Technica report dated 7/15/24 titled "Dirty diaper resold on Amazon ruined a family business, report says ")

10
user profile
Glenn_Amazon

Hi there @Seller_YDuVBFk2PH76B,

I'd like to raise this up the ladder to investigate internally. Can you please provide me with your most recent Seller Support Case? I may not be able to provide updates or specific details but I will do my best to ensure that your concerns are raised to the correct team.

Thank you,

-Glenn

10
Follow this discussion to be notified of new activity
user profile
Seller_kIukTwdhvntAp

Most likely a 'buyer' used and returned an item and Amazon has whatever it is in their possession.

What were your instructions for returns?

They can't even tell the difference between a new and a used diaper so 'custom' is just an idea, not something real.

(See the Ars Technica report dated 7/15/24 titled "Dirty diaper resold on Amazon ruined a family business, report says ")

10
user profile
Seller_kIukTwdhvntAp

Most likely a 'buyer' used and returned an item and Amazon has whatever it is in their possession.

What were your instructions for returns?

They can't even tell the difference between a new and a used diaper so 'custom' is just an idea, not something real.

(See the Ars Technica report dated 7/15/24 titled "Dirty diaper resold on Amazon ruined a family business, report says ")

10
Reply
user profile
Glenn_Amazon

Hi there @Seller_YDuVBFk2PH76B,

I'd like to raise this up the ladder to investigate internally. Can you please provide me with your most recent Seller Support Case? I may not be able to provide updates or specific details but I will do my best to ensure that your concerns are raised to the correct team.

Thank you,

-Glenn

10
user profile
Glenn_Amazon

Hi there @Seller_YDuVBFk2PH76B,

I'd like to raise this up the ladder to investigate internally. Can you please provide me with your most recent Seller Support Case? I may not be able to provide updates or specific details but I will do my best to ensure that your concerns are raised to the correct team.

Thank you,

-Glenn

10
Reply
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