FedEx not scanning at time of drop off which jeaopordizing A - Z claim protection
the Fedex drivers are so overwhelmed right now and the drop off scan is not showing.
I have a physical receeipt showing i dropped it off at "X time / date" but im not certain amazon would accept that.
really annoying right now with the holidays that we have no protection with Fedex when they usually are so good.
Fedex employee also told me they are updating their system which is causing some havoc right now
FedEx not scanning at time of drop off which jeaopordizing A - Z claim protection
the Fedex drivers are so overwhelmed right now and the drop off scan is not showing.
I have a physical receeipt showing i dropped it off at "X time / date" but im not certain amazon would accept that.
really annoying right now with the holidays that we have no protection with Fedex when they usually are so good.
Fedex employee also told me they are updating their system which is causing some havoc right now
0 replies
Bryce_Amazon
Greetings @Seller_xKnYF1sB3jmtJ,
Hopefully this pattern doesn't continue with the holidays now having passed. Let me know if you see any repercussions from this, and I'll be happy to do what I can to assist.
- Bryce
Bryce_Amazon
Hello,
I do have some communications related to USPS and the holiday today. My colleague KJ has been in contact with the internal team who oversee this, and has shared this message across the forums within threads related to January 9th:
"There are no adjustments being made to Ship By dates. While USPS is closed today, other shipping services are available today for your shipments, and sellers have the option to use them. I understand that many sellers prefer to use USPS services, and I have shared that feedback with our partner team and will follow up if there are any updates about this topic."
Apologies for the frustration this has caused, if I hear anything else I will let you know.
- Bryce
