Seller Forums
Sign in
Sign in
imgSign in
imgSign in
user profile
Seller_mGZ6ZLTljZh5q

after 30 days i received return from buyer

I have received a product return after 30 days from the customer. I know the product condition is totally damaged and totally obsolete in this condition. Why does Amazon give them a refund to the buyer? This is totally a monopoly at the buyer side. Why is Amazon not taking action against this buyer?

67 views
2 replies
Tags:Return shipment
50
Reply
user profile
Seller_mGZ6ZLTljZh5q

after 30 days i received return from buyer

I have received a product return after 30 days from the customer. I know the product condition is totally damaged and totally obsolete in this condition. Why does Amazon give them a refund to the buyer? This is totally a monopoly at the buyer side. Why is Amazon not taking action against this buyer?

Tags:Return shipment
50
67 views
2 replies
Reply
2 replies
user profile
Seller_IOkoD5v9ONkXa

Welcome to Amazon! This is Customer first Policy, and Sellers will face losses. You can raise claim under FBA Damaged Items Policy, with all photos, proofs etc. But this is the truth of selling on Amazon, and your margins must account for a certain % of such cases. Please note these are exceptions and not the norm, so make your profits on the normal purchases to compensate for these return losses.

00
user profile
Seller_15aXSYKL68PIN

amazon always do the same we sent new item customer damage them while use an amazon refund full with shipping fees which is help scamers

00
Follow this discussion to be notified of new activity
user profile
Seller_mGZ6ZLTljZh5q

after 30 days i received return from buyer

I have received a product return after 30 days from the customer. I know the product condition is totally damaged and totally obsolete in this condition. Why does Amazon give them a refund to the buyer? This is totally a monopoly at the buyer side. Why is Amazon not taking action against this buyer?

67 views
2 replies
Tags:Return shipment
50
Reply
user profile
Seller_mGZ6ZLTljZh5q

after 30 days i received return from buyer

I have received a product return after 30 days from the customer. I know the product condition is totally damaged and totally obsolete in this condition. Why does Amazon give them a refund to the buyer? This is totally a monopoly at the buyer side. Why is Amazon not taking action against this buyer?

Tags:Return shipment
50
67 views
2 replies
Reply
user profile

after 30 days i received return from buyer

by Seller_mGZ6ZLTljZh5q

I have received a product return after 30 days from the customer. I know the product condition is totally damaged and totally obsolete in this condition. Why does Amazon give them a refund to the buyer? This is totally a monopoly at the buyer side. Why is Amazon not taking action against this buyer?

Tags:Return shipment
50
67 views
2 replies
Reply
2 replies
2 replies
Quick filters
Sort by
user profile
Seller_IOkoD5v9ONkXa

Welcome to Amazon! This is Customer first Policy, and Sellers will face losses. You can raise claim under FBA Damaged Items Policy, with all photos, proofs etc. But this is the truth of selling on Amazon, and your margins must account for a certain % of such cases. Please note these are exceptions and not the norm, so make your profits on the normal purchases to compensate for these return losses.

00
user profile
Seller_15aXSYKL68PIN

amazon always do the same we sent new item customer damage them while use an amazon refund full with shipping fees which is help scamers

00
Follow this discussion to be notified of new activity
user profile
Seller_IOkoD5v9ONkXa

Welcome to Amazon! This is Customer first Policy, and Sellers will face losses. You can raise claim under FBA Damaged Items Policy, with all photos, proofs etc. But this is the truth of selling on Amazon, and your margins must account for a certain % of such cases. Please note these are exceptions and not the norm, so make your profits on the normal purchases to compensate for these return losses.

00
user profile
Seller_IOkoD5v9ONkXa

Welcome to Amazon! This is Customer first Policy, and Sellers will face losses. You can raise claim under FBA Damaged Items Policy, with all photos, proofs etc. But this is the truth of selling on Amazon, and your margins must account for a certain % of such cases. Please note these are exceptions and not the norm, so make your profits on the normal purchases to compensate for these return losses.

00
Reply
user profile
Seller_15aXSYKL68PIN

amazon always do the same we sent new item customer damage them while use an amazon refund full with shipping fees which is help scamers

00
user profile
Seller_15aXSYKL68PIN

amazon always do the same we sent new item customer damage them while use an amazon refund full with shipping fees which is help scamers

00
Reply
Follow this discussion to be notified of new activity

Similar Discussions

Similar Discussions