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Seller_3TXxwWCPeEW7k

Notebooks placed into Books category

Hello! Our notebooks are placed automatically into the Books category, and I'm not able to change it. I've also chatted with support, and talked on the phone, and it seems they are not understanding the issue. The breadcrumbs category is correct (office products), but they are still listed as books. Books are charged the variable listing fee, and notebooks are not. My listings are also marked as [saddle_stitch] although I've repeatedly marked them as staple-bound - I don't know where this saddle_stitch is coming from. Can someone jump in to assist? The case ticket is 17416533041.

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Seller_3TXxwWCPeEW7k

Notebooks placed into Books category

Hello! Our notebooks are placed automatically into the Books category, and I'm not able to change it. I've also chatted with support, and talked on the phone, and it seems they are not understanding the issue. The breadcrumbs category is correct (office products), but they are still listed as books. Books are charged the variable listing fee, and notebooks are not. My listings are also marked as [saddle_stitch] although I've repeatedly marked them as staple-bound - I don't know where this saddle_stitch is coming from. Can someone jump in to assist? The case ticket is 17416533041.

Tags:Add a product, Fees, Listings
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Michelle_Amazon

Hi @Seller_3TXxwWCPeEW7k,

I have reviewed the case and confirmed that they were able to fix this for you in the case and they are now under the correct category. Please let me know if you have any other issues with these items.

Wishing you the best!

Michelle

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Seller_3TXxwWCPeEW7k

Notebooks placed into Books category

Hello! Our notebooks are placed automatically into the Books category, and I'm not able to change it. I've also chatted with support, and talked on the phone, and it seems they are not understanding the issue. The breadcrumbs category is correct (office products), but they are still listed as books. Books are charged the variable listing fee, and notebooks are not. My listings are also marked as [saddle_stitch] although I've repeatedly marked them as staple-bound - I don't know where this saddle_stitch is coming from. Can someone jump in to assist? The case ticket is 17416533041.

11 views
3 replies
Tags:Add a product, Fees, Listings
10
Reply
user profile
Seller_3TXxwWCPeEW7k

Notebooks placed into Books category

Hello! Our notebooks are placed automatically into the Books category, and I'm not able to change it. I've also chatted with support, and talked on the phone, and it seems they are not understanding the issue. The breadcrumbs category is correct (office products), but they are still listed as books. Books are charged the variable listing fee, and notebooks are not. My listings are also marked as [saddle_stitch] although I've repeatedly marked them as staple-bound - I don't know where this saddle_stitch is coming from. Can someone jump in to assist? The case ticket is 17416533041.

Tags:Add a product, Fees, Listings
10
11 views
3 replies
Reply
user profile

Notebooks placed into Books category

by Seller_3TXxwWCPeEW7k

Hello! Our notebooks are placed automatically into the Books category, and I'm not able to change it. I've also chatted with support, and talked on the phone, and it seems they are not understanding the issue. The breadcrumbs category is correct (office products), but they are still listed as books. Books are charged the variable listing fee, and notebooks are not. My listings are also marked as [saddle_stitch] although I've repeatedly marked them as staple-bound - I don't know where this saddle_stitch is coming from. Can someone jump in to assist? The case ticket is 17416533041.

Tags:Add a product, Fees, Listings
10
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3 replies
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Michelle_Amazon

Hi @Seller_3TXxwWCPeEW7k,

I have reviewed the case and confirmed that they were able to fix this for you in the case and they are now under the correct category. Please let me know if you have any other issues with these items.

Wishing you the best!

Michelle

10
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user profile
Michelle_Amazon

Hi @Seller_3TXxwWCPeEW7k,

I have reviewed the case and confirmed that they were able to fix this for you in the case and they are now under the correct category. Please let me know if you have any other issues with these items.

Wishing you the best!

Michelle

10
user profile
Michelle_Amazon

Hi @Seller_3TXxwWCPeEW7k,

I have reviewed the case and confirmed that they were able to fix this for you in the case and they are now under the correct category. Please let me know if you have any other issues with these items.

Wishing you the best!

Michelle

10
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