Traveling Abroad - OTP Codes
Hi,
So I will be travelling to Asia for business for the first time while managing an Amazon account. I am concerned about my ability to log in to the account while traveling due to OTP codes not coming through to the phone. If I get a sim card at the country when I arrive, will this be a different number and therefor not receive the OTP code? Is there a way to make sure text messages still come through while traveling? Any help would be greatly appreciated.
Traveling Abroad - OTP Codes
Hi,
So I will be travelling to Asia for business for the first time while managing an Amazon account. I am concerned about my ability to log in to the account while traveling due to OTP codes not coming through to the phone. If I get a sim card at the country when I arrive, will this be a different number and therefor not receive the OTP code? Is there a way to make sure text messages still come through while traveling? Any help would be greatly appreciated.
0 replies
Seller_JELEnXFOrnw4L
Change from TEXT message to authenticator.
Seller_nRFmxiQg4EGrw
Unrelated to your question, but I'll mention that you should avoid using public USB charging outlets for your phone (true in the US as well). Make sure you have an charging adapter matched to the local electrical supply, so you can charge safely.
Seller_EzU7dlHbPvtoZ
Before you go get Google Authenticator to get your OTP anywhere in the world with or without cell service
Micah_Amazon
Hello @Seller_8igZWXPJahz1z,
Thank you for reaching out. I wanted to follow up and see if you require additional assistance. It looks below as some sellers have provided some great guidance and suggestions. You can use an authenticator app for Two-Step Verification.
Instead of receiving a code on your phone via text or voice call each time you sign in to your seller account, you can use an authenticator app to generate your authentication code. Authenticator apps do not require phone service or an Internet connection to work, but must be downloaded to whatever device or PC you choose.
To download an authenticator app, go to the app store for your device or browse the Internet:
- If you're using an iOS or Android device, you can download Microsoft Authenticator or Google Authenticator from your respective app store. If you prefer to use a different authenticator app, make sure that it supports TOTP-OATH (Time-based One-time Password Algorithm adopted by the Initiative for Open Authentication).
- If you're using a Windows PC, tablet, or device, search for "authenticator app" in the Windows Store.
- You can install programs that work with a USB security key. For more information, see Use a USB security key for Two-Step Verification.
- You can also download browser-based extensions or add-ons from the Internet.
Please let me know if you have additional questions.
Cheers,
Micah
