How i reactivate my account
discussion.
Amazon deactivated my account without any complain , they said they are worried about authenticity of one product that I get it from retailers, but they not accept my invoice, my product I get it from pharmacy, many pharmacy that have an authorised from supplier to be a retailers
How i reactivate my account
discussion.
Amazon deactivated my account without any complain , they said they are worried about authenticity of one product that I get it from retailers, but they not accept my invoice, my product I get it from pharmacy, many pharmacy that have an authorised from supplier to be a retailers
0 replies
Noor_Amazon_
Hi @Seller_AkDfl8tlzJGMm,
If the account got deactivated it means one or more policy violations have been detected regardless of complaints. From your explanation I get that it's related to a Trademark infringement. For appeals related to policy violations, the invoices used should cover certain criteria. Please check the following Help page :
Invoice requirements for appealing a policy violation
Regards,
Noor
Seller_yhHeb7JA9SU90
Yeah this is what they have been doing to many actually. Looks the team is trying to shut down the amazon business
