Hello,

We have received a review on ASIN B093D7DY8D from a customer in the United Arab Emirates, stating that the item was received without a box on November 10, 2024. However, we have not been selling in the UAE market for the last 6 months. It appears that another seller has listed our product without our knowledge, which has led to this review.

We kindly request your assistance in removing this review, as it does not pertain to our direct sales and we are not at fault in this matter.

Thank you for your understanding and support.

Best regards,