Featured offer eligible = No, new listing, private label
discussion.Hello here,
I have been selling on amazon for some months now with amazon FBA for my other product, however, recently I listed new item for FBM with 4 variations 2 days back and it shows me featured offer eligible = no, my account health is 100%, there is no pricing error, I am on professional selling plan and everything else checks out. Yet, i am not featured offer eligible. This is affecting my listing as i can't run ads on my listing. And as this is new product, no one would be visiting it hence i cant sale using other options.
I have contacted support millions of times but they all seem to have no vlue and seller support is pretty wonky tbh.
I would really appreciated if any Moderator will help me resolve this issue.
Featured offer eligible = No, new listing, private label
discussion.Hello here,
I have been selling on amazon for some months now with amazon FBA for my other product, however, recently I listed new item for FBM with 4 variations 2 days back and it shows me featured offer eligible = no, my account health is 100%, there is no pricing error, I am on professional selling plan and everything else checks out. Yet, i am not featured offer eligible. This is affecting my listing as i can't run ads on my listing. And as this is new product, no one would be visiting it hence i cant sale using other options.
I have contacted support millions of times but they all seem to have no vlue and seller support is pretty wonky tbh.
I would really appreciated if any Moderator will help me resolve this issue.
0 replies
Seller_6upffJlEHxcLA
Can i please get some help here? I am unable to run ad campaigns due to this issue. I would highly appreciate any help at this point.
Cooper_Amazon
Good Evening @Seller_6upffJlEHxcLA,
I just wanted to check in with you to see if you still need some assistance with figuring out why some of your listings are no longer eligible to be the featured offer?
If you have a Selling Partner Support case ID, I can begin investigating the issue more thoroughly.
I also have a few help pages about how to improve your chances of being the featured offer and why a listing may become ineligible.
- Become the Featured Offer
- Featured Offer
- Featured Offer eligibility
- Featured Offer eligibility and strategies
I look forward to hearing back from you soon. In the meantime please take care and have a wonderful rest of the week.
Sincerely, Cooper_Amazon
Cooper_Amazon
Good Evening @Seller_6upffJlEHxcLA,
Apologize for the delay on getting back to you. In general we are not able to provide any details regarding the Featured Offer, however I have requested a review of your Featured Offer Eligibility for the ASIN flagged on case 14890703981. I won't be able to provide the specifics of the results but I will indicate when the review is complete. Hope you have a great weekend.
Sincerely, Cooper_Amazon
Cooper_Amazon
Hello Again @Seller_6upffJlEHxcLA,
I wanted to follow up with you to let you know, at this time your Featured Offer Eligibility review is complete. While I cannot provide specific updates, any changes to your offers can be seen on your Manage Inventory page in Seller Central.
Thank you for your understanding and have a great day!
Cheers, Cooper_Amazon