Dear Amazon Support,

Good day.

We are a new seller on the platform, and this is our first order. We would like to kindly request your assistance regarding the collection process.

We are still in the process of understanding the system, and we want to ensure everything is done correctly. Please advise us on the next steps for arranging the pickup/collection of the item.

We appreciate your guidance and support as we get started.

Thank you and looking forward to your response.