Account deactivated because of immuno 150 brand
discussion. My account deactivated because of product authenticity for Immuno 150 Brand
I have purchased directly from Brand
Have invoices, delivery proof, and also bank statement
Amazon rejected all of my documents
Account health team once said that your supplier didnot give proper answer while verifiying your purchase
Supplier is not interested in helping
I do not know why it is necessary to confirm from supplier instead I have all of the documents, payment proof for my all purchases and delivery proof from their address to mine
What should I do now for reinstatement?
Account deactivated because of immuno 150 brand
discussion. My account deactivated because of product authenticity for Immuno 150 Brand
I have purchased directly from Brand
Have invoices, delivery proof, and also bank statement
Amazon rejected all of my documents
Account health team once said that your supplier didnot give proper answer while verifiying your purchase
Supplier is not interested in helping
I do not know why it is necessary to confirm from supplier instead I have all of the documents, payment proof for my all purchases and delivery proof from their address to mine
What should I do now for reinstatement?
2 replies
Seller_mSOku66YeEpDa
[Moderator Edit: removed personal solicitations]
Seller_nRFmxiQg4EGrw
Do you mean that you purchased from the brands RETAIL site, where anyone can go and make a purchase?
Or do you mean that you contacted the brand, set up a WHOLESALE account after providing the brand your business license and tax license info, telling them that you would be selling ON AMAZON, and meeting all MOQ and other requirements set by the brand to make a WHOLESALE purchase?
Based on your comment of "supplier not interested in helping", I'm assuming that you did the first. In this case, you don't have an invoice, you have a RECEIPT. You do not have proper supply chain documentation; nor does it sound as if you have permission from the brand to sell their products on Amazon.
Just a hunch, but I strongly suspect that if you peruse the website you purchased from, there is probably a statement along the lines of "All purchases are for personal use only, and are not to be resold".
