Why there are so many fake reviews? really need help
Hi
Crazy things always happened in Amazon.
There is a Vine reviewer write a fake review month ago, take 2XL from us ,and complain this is the smallest 3XL he/she purchased.
First of all, we wrote Key Product Features :This is size for Asia, please find your perfect size at size chart or one size larger.
Ok,this person seems never saw it. this is fine.
And the key point is he/she took 2Xl ,and said this is the small 3XL?
Seriously? And because he/she never saw what we write in Key Product Features,so what he/she on hand should be XL in US size.
We opened some cases and report to this Vine but useless.
Ok we agreed Vine is bigger than everything,
Now the funny things comes,
Order 112-5116117-6878650
The same problem come again, he/she left a 2 star rating and review in our store front page said: Smallest 3X shirt I have ever seen
we deleted this review according to Amazon policy, and this guy come to our link and leave another review:
I disliked that the plain old tee shirt was the smallest 3XL shirt I have ever seen.
Quite similar right?
And the most similar one is ,this guy also bought a 2xl, and said this is the smallest 3XL T-shirt. and never saw what we wrote in Key Product Features,
We accept all true reviews,and we accept to improve our product, but we really can't accept a fake, Intentional and long planned slander.
Need help to remove all these fake reviews.
Report is totally useless!!!
@Quincy_Amazon@Veronica_Amazon@SEAmod@Jim_Amazon
Thank you
Why there are so many fake reviews? really need help
Hi
Crazy things always happened in Amazon.
There is a Vine reviewer write a fake review month ago, take 2XL from us ,and complain this is the smallest 3XL he/she purchased.
First of all, we wrote Key Product Features :This is size for Asia, please find your perfect size at size chart or one size larger.
Ok,this person seems never saw it. this is fine.
And the key point is he/she took 2Xl ,and said this is the small 3XL?
Seriously? And because he/she never saw what we write in Key Product Features,so what he/she on hand should be XL in US size.
We opened some cases and report to this Vine but useless.
Ok we agreed Vine is bigger than everything,
Now the funny things comes,
Order 112-5116117-6878650
The same problem come again, he/she left a 2 star rating and review in our store front page said: Smallest 3X shirt I have ever seen
we deleted this review according to Amazon policy, and this guy come to our link and leave another review:
I disliked that the plain old tee shirt was the smallest 3XL shirt I have ever seen.
Quite similar right?
And the most similar one is ,this guy also bought a 2xl, and said this is the smallest 3XL T-shirt. and never saw what we wrote in Key Product Features,
We accept all true reviews,and we accept to improve our product, but we really can't accept a fake, Intentional and long planned slander.
Need help to remove all these fake reviews.
Report is totally useless!!!
@Quincy_Amazon@Veronica_Amazon@SEAmod@Jim_Amazon
Thank you
6 replies
Seller_z3XfkorVSmnEY
For the sake of argument, if you're selling on the .com site, I as a consumer expect sizing and measurements to be in units that are "normal" to me. "Making" me look at the sizing chart to convert Chinese medium to American extra small is "too much" to expect from a typical Amazon buyer.
SEAmod
Hi @Seller_gc1yVRaw7yug9
If you sell clothing on the Amazon US online store, make it easy for buyers to find the correct size. Review your inventory to ensure no mislabeled items, especially for the 2XL size which seems to be the issue here.
Thanks for posting on the seller forums.
Susan