Account suspension due to restricted products
What documents do I need to submit in order to appeal my account back, as my account has been suspended due to restricted products?The product is a metal brush used for cleaning water bottles and other items
Account suspension due to restricted products
What documents do I need to submit in order to appeal my account back, as my account has been suspended due to restricted products?The product is a metal brush used for cleaning water bottles and other items
1 reply
Emet_Amazon
Hello @Seller_LD8RomtceMTji,
Thank you for posting your concerns with a restricted product policy violation.
So we have enough information to offer guidance on specific required documentation, I would need to understand the specific policy concern, related case ID, and ASIN. This will allow me to look further into your situation and offer guidance on next steps or requirements.
Since you did mention this was associated to our restricted product policy, this would indicate a dispute only path. Depending on the specific policy, different documents will be required, but will ultimately need to show proof that these listings complied with our policy and are not in violation. You had mentioned this was a metal brush used for bottles, were there any specific listing attributes that would have violated the mentioned policy? What information have you provided to show proof of compliance on this concern?
The forums community and I are here to support you. Please let us know how we can help you from this point forward.
Emet.