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Seller_jrdRfNJB4Mh5e

Rejected my video and NO email reply to my appeal

I've uploaded a video with a pet bed and a cat for my product detail page. Amazon rejected it saying it has nudity and sexual content. It has not.

Amazon Support Partner asked me to email to Community Help to appeal the rejection. It's been a week but there's no reply at all, not even an email receipt acknowledgment. What could I do?

It takes really too long for Amazon to response to something even simple, to feedback honestly.

274 views
23 replies
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user profile
Seller_jrdRfNJB4Mh5e

Rejected my video and NO email reply to my appeal

I've uploaded a video with a pet bed and a cat for my product detail page. Amazon rejected it saying it has nudity and sexual content. It has not.

Amazon Support Partner asked me to email to Community Help to appeal the rejection. It's been a week but there's no reply at all, not even an email receipt acknowledgment. What could I do?

It takes really too long for Amazon to response to something even simple, to feedback honestly.

40
274 views
23 replies
Reply
23 replies
user profile
Seller_LVZcgxAgZ2xBv
In reply to: Seller_jrdRfNJB4Mh5e's post

user profile
Seller_jrdRfNJB4Mh5e
Amazon rejected it saying it has nudity and sexual content. It has not.
View post

Wow. A pet bed? Did Amazon's "AI" somehow consider the cat to be nude?

Hope you can get resolution.

30
user profile
Seller_4zBzdtgCyS9EI
In reply to: Seller_jrdRfNJB4Mh5e's post

Make sure you are not petting the cat on the bed?

10
user profile
Seller_NMCvUvojw2Gzt
In reply to: Seller_jrdRfNJB4Mh5e's post

I had similar issue, do not expect a solution. I made a different video.

20
user profile
Seller_8ineEp6prq7LQ
In reply to: Seller_jrdRfNJB4Mh5e's post

Having faced this issue many many times, let me help you out.

You will NEVER receive help on this issue. You will receive promise after promise, waste hours and hours, and still never reach a resolution. Let me repeat, you will never receive any meaningful help.

Make a new video.

30
user profile
Glenn_Amazon
In reply to: Seller_jrdRfNJB4Mh5e's post

Hi there @Seller_jrdRfNJB4Mh5e,

I'm sorry you are having difficulties with this video being rejected. I'd like to escalate this issue, can you please provide your most recent Case ID if possible and your Video ID so I can see what I can do from my end? Thank you for your understanding.

-Glenn

10
user profile
Glenn_Amazon
In reply to: Seller_jrdRfNJB4Mh5e's post

Thanks for your details @Seller_jrdRfNJB4Mh5e,

I'm currently appealing these videos on your behalf. As soon as I have updates I will reach out to you here. Thank you for your understanding.

-Glenn

10
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Seller_jrdRfNJB4Mh5e

Rejected my video and NO email reply to my appeal

I've uploaded a video with a pet bed and a cat for my product detail page. Amazon rejected it saying it has nudity and sexual content. It has not.

Amazon Support Partner asked me to email to Community Help to appeal the rejection. It's been a week but there's no reply at all, not even an email receipt acknowledgment. What could I do?

It takes really too long for Amazon to response to something even simple, to feedback honestly.

274 views
23 replies
40
Reply
user profile
Seller_jrdRfNJB4Mh5e

Rejected my video and NO email reply to my appeal

I've uploaded a video with a pet bed and a cat for my product detail page. Amazon rejected it saying it has nudity and sexual content. It has not.

Amazon Support Partner asked me to email to Community Help to appeal the rejection. It's been a week but there's no reply at all, not even an email receipt acknowledgment. What could I do?

It takes really too long for Amazon to response to something even simple, to feedback honestly.

40
274 views
23 replies
Reply
user profile

Rejected my video and NO email reply to my appeal

by Seller_jrdRfNJB4Mh5e

I've uploaded a video with a pet bed and a cat for my product detail page. Amazon rejected it saying it has nudity and sexual content. It has not.

Amazon Support Partner asked me to email to Community Help to appeal the rejection. It's been a week but there's no reply at all, not even an email receipt acknowledgment. What could I do?

It takes really too long for Amazon to response to something even simple, to feedback honestly.

Create and Manage Listings
Tags:Video
40
274 views
23 replies
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23 replies
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user profile
Seller_LVZcgxAgZ2xBv
In reply to: Seller_jrdRfNJB4Mh5e's post

user profile
Seller_jrdRfNJB4Mh5e
Amazon rejected it saying it has nudity and sexual content. It has not.
View post

Wow. A pet bed? Did Amazon's "AI" somehow consider the cat to be nude?

Hope you can get resolution.

30
user profile
Seller_4zBzdtgCyS9EI
In reply to: Seller_jrdRfNJB4Mh5e's post

Make sure you are not petting the cat on the bed?

10
user profile
Seller_NMCvUvojw2Gzt
In reply to: Seller_jrdRfNJB4Mh5e's post

I had similar issue, do not expect a solution. I made a different video.

20
user profile
Seller_8ineEp6prq7LQ
In reply to: Seller_jrdRfNJB4Mh5e's post

Having faced this issue many many times, let me help you out.

You will NEVER receive help on this issue. You will receive promise after promise, waste hours and hours, and still never reach a resolution. Let me repeat, you will never receive any meaningful help.

Make a new video.

30
user profile
Glenn_Amazon
In reply to: Seller_jrdRfNJB4Mh5e's post

Hi there @Seller_jrdRfNJB4Mh5e,

I'm sorry you are having difficulties with this video being rejected. I'd like to escalate this issue, can you please provide your most recent Case ID if possible and your Video ID so I can see what I can do from my end? Thank you for your understanding.

-Glenn

10
user profile
Glenn_Amazon
In reply to: Seller_jrdRfNJB4Mh5e's post

Thanks for your details @Seller_jrdRfNJB4Mh5e,

I'm currently appealing these videos on your behalf. As soon as I have updates I will reach out to you here. Thank you for your understanding.

-Glenn

10
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user profile
Seller_LVZcgxAgZ2xBv
In reply to: Seller_jrdRfNJB4Mh5e's post

user profile
Seller_jrdRfNJB4Mh5e
Amazon rejected it saying it has nudity and sexual content. It has not.
View post

Wow. A pet bed? Did Amazon's "AI" somehow consider the cat to be nude?

Hope you can get resolution.

30
user profile
Seller_LVZcgxAgZ2xBv
In reply to: Seller_jrdRfNJB4Mh5e's post

user profile
Seller_jrdRfNJB4Mh5e
Amazon rejected it saying it has nudity and sexual content. It has not.
View post

Wow. A pet bed? Did Amazon's "AI" somehow consider the cat to be nude?

Hope you can get resolution.

30
Reply
user profile
Seller_4zBzdtgCyS9EI
In reply to: Seller_jrdRfNJB4Mh5e's post

Make sure you are not petting the cat on the bed?

10
user profile
Seller_4zBzdtgCyS9EI
In reply to: Seller_jrdRfNJB4Mh5e's post

Make sure you are not petting the cat on the bed?

10
Reply
user profile
Seller_NMCvUvojw2Gzt
In reply to: Seller_jrdRfNJB4Mh5e's post

I had similar issue, do not expect a solution. I made a different video.

20
user profile
Seller_NMCvUvojw2Gzt
In reply to: Seller_jrdRfNJB4Mh5e's post

I had similar issue, do not expect a solution. I made a different video.

20
Reply
user profile
Seller_8ineEp6prq7LQ
In reply to: Seller_jrdRfNJB4Mh5e's post

Having faced this issue many many times, let me help you out.

You will NEVER receive help on this issue. You will receive promise after promise, waste hours and hours, and still never reach a resolution. Let me repeat, you will never receive any meaningful help.

Make a new video.

30
user profile
Seller_8ineEp6prq7LQ
In reply to: Seller_jrdRfNJB4Mh5e's post

Having faced this issue many many times, let me help you out.

You will NEVER receive help on this issue. You will receive promise after promise, waste hours and hours, and still never reach a resolution. Let me repeat, you will never receive any meaningful help.

Make a new video.

30
Reply
user profile
Glenn_Amazon
In reply to: Seller_jrdRfNJB4Mh5e's post

Hi there @Seller_jrdRfNJB4Mh5e,

I'm sorry you are having difficulties with this video being rejected. I'd like to escalate this issue, can you please provide your most recent Case ID if possible and your Video ID so I can see what I can do from my end? Thank you for your understanding.

-Glenn

10
user profile
Glenn_Amazon
In reply to: Seller_jrdRfNJB4Mh5e's post

Hi there @Seller_jrdRfNJB4Mh5e,

I'm sorry you are having difficulties with this video being rejected. I'd like to escalate this issue, can you please provide your most recent Case ID if possible and your Video ID so I can see what I can do from my end? Thank you for your understanding.

-Glenn

10
Reply
user profile
Glenn_Amazon
In reply to: Seller_jrdRfNJB4Mh5e's post

Thanks for your details @Seller_jrdRfNJB4Mh5e,

I'm currently appealing these videos on your behalf. As soon as I have updates I will reach out to you here. Thank you for your understanding.

-Glenn

10
user profile
Glenn_Amazon
In reply to: Seller_jrdRfNJB4Mh5e's post

Thanks for your details @Seller_jrdRfNJB4Mh5e,

I'm currently appealing these videos on your behalf. As soon as I have updates I will reach out to you here. Thank you for your understanding.

-Glenn

10
Reply
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