Completely remove my seller account
I want to delete my seller account. I tried to close it through the Account Manager, but it only deactivated the account. How can I completely remove my personal information and delete my seller account?
Completely remove my seller account
I want to delete my seller account. I tried to close it through the Account Manager, but it only deactivated the account. How can I completely remove my personal information and delete my seller account?
4 replies
Seller_Hi7wbO2Kbo6bl
It is not possible to "completely remove" a selling account -- that is to wipe out any record of having existed. That never happens.
You can close a selling account, but only if it is in good standing. You must delete all inventory -- active or inactive - wait ninety days, Then just close the account.
That assumes you have no inventory stored with Amazon. If you do -- you must first retrieve or liquidate all inventory.
Connor_Amazon
Hi @Seller_pdbCNgcASlMCu
Connor from Amazon here, thank you for reaching out. As @Seller_Hi7wbO2Kbo6bl have mentioned, when permanently closing a selling account please take the following steps prior to closing the account. During this process, if you do not wish to pay the monthly subscription fee for the Professional plan, I recommend downgrading to the Individual plan.
1. Fulfill any outstanding orders.
2. Wait 90 days after your last sale to ensure the A-to-z Guarantee claims period is honored.
3. Wait until you have a zero balance in your account (your next disbursement or charge date).
4. Resolve all of your transactions with buyers, including issuing any necessary refunds.
5. Confirm that your bank account information on file is up-to-date to receive a final payment.
6. Check your Performance notifications to make sure that all the reasons for your account's suspension have been resolved and your account is restored.
If you have Fulfillment by Amazon inventory, you must submit a request to either return or dispose all inventory before closing your account. To learn more about creating removal orders, see Remove inventory (overview).
Please let me know if there are any questions or if you run into any issues closing your account.
Thanks,
Connor
Seller_4HsL3GZbyDLea
Remember, you want to go out on the best terms possible. You can only have one account EVER.. For life. If you change your mind in 5 or 10 or 20 years you cannot just create a new account.
