Products incorrectly marked as expired (THEY ARE LOOKING AT MFG DATE)
Prodcuts have been marked expired, but the date they are looking at is MFG (Production Date) the images amzaon sent CLEARLY shows MFG printed next to what they are saying -- I have paper work from MFN and labs saying 2 year shelf-life.
Case ID 15215012031
Our products remain unfulfillable during all this time, and are at risk of being removed by the forced Automated Unfulfillable removal settings.
If an Amazon mod can help, that would be greatly appreciated.
@TaylorR_Amazon
Products incorrectly marked as expired (THEY ARE LOOKING AT MFG DATE)
Prodcuts have been marked expired, but the date they are looking at is MFG (Production Date) the images amzaon sent CLEARLY shows MFG printed next to what they are saying -- I have paper work from MFN and labs saying 2 year shelf-life.
Case ID 15215012031
Our products remain unfulfillable during all this time, and are at risk of being removed by the forced Automated Unfulfillable removal settings.
If an Amazon mod can help, that would be greatly appreciated.
@TaylorR_Amazon
3 replies
Dominic_Amazon
Hi @Seller_fWpo2LMHQigaU,
Dominic from Amazon here, happy to try to help with this. I was able to see the pictures shared by the FC and can see the MFG date but I cannot see the expiration date on the product. Is that visible?
Best,
Dominic
