About deactivetion
I hope everyone is well, I am going through a problem, a long time ago I created an account on Amazon Seller Central UAE, then according to Amazon policy three more stores are given in USA, Canada and Mexico but I have never worked in these stores. May 30/2025 I got a message from my US store that your account has been deactivated, Amazon is saying that this happened for identity verification as the reason for the deactivation, now to reactivate they have asked me to submit my driving license or passport, credit card and credit card statement, utility bill, gas bill, water bill or internet bill, since I do not have a credit card, I submitted my passport and a utility bill in my Pioneer account statement but Amazon rejected these documents and said
We completed our evaluation of your submission. We do not have enough information to remove the violation at this time.
Please if anyone could help me with this I would be eternally grateful. Thank you.
About deactivetion
I hope everyone is well, I am going through a problem, a long time ago I created an account on Amazon Seller Central UAE, then according to Amazon policy three more stores are given in USA, Canada and Mexico but I have never worked in these stores. May 30/2025 I got a message from my US store that your account has been deactivated, Amazon is saying that this happened for identity verification as the reason for the deactivation, now to reactivate they have asked me to submit my driving license or passport, credit card and credit card statement, utility bill, gas bill, water bill or internet bill, since I do not have a credit card, I submitted my passport and a utility bill in my Pioneer account statement but Amazon rejected these documents and said
We completed our evaluation of your submission. We do not have enough information to remove the violation at this time.
Please if anyone could help me with this I would be eternally grateful. Thank you.