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Seller_tzqsQsmNBbQ42

Unable to connect with account health support

Hi, my account got deactivated and I have been trying to submit my appeal along with invoices but it keeps getting rejected. I always get the same generic response that "you did not submit enough information". I would really like to connect with health support to get insight as to why my appeal is getting rejected even though the invoices are authentic and direct from brand. Every time I try to contact account health support, i get this error "you are not authorized to view this page", I don't understand. Please help.

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Tags:Account Health, Deactivated, Seller Support
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Seller_tzqsQsmNBbQ42

Unable to connect with account health support

Hi, my account got deactivated and I have been trying to submit my appeal along with invoices but it keeps getting rejected. I always get the same generic response that "you did not submit enough information". I would really like to connect with health support to get insight as to why my appeal is getting rejected even though the invoices are authentic and direct from brand. Every time I try to contact account health support, i get this error "you are not authorized to view this page", I don't understand. Please help.

Tags:Account Health, Deactivated, Seller Support
00
17 views
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Seller_4zBzdtgCyS9EI

They want invoices that meet their invoice and sourcing requirements, as outlined in help.

Invoices from brand approved, wholesale only distributors or brand direct with a business acount.

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Seller_tzqsQsmNBbQ42

Unable to connect with account health support

Hi, my account got deactivated and I have been trying to submit my appeal along with invoices but it keeps getting rejected. I always get the same generic response that "you did not submit enough information". I would really like to connect with health support to get insight as to why my appeal is getting rejected even though the invoices are authentic and direct from brand. Every time I try to contact account health support, i get this error "you are not authorized to view this page", I don't understand. Please help.

17 views
1 reply
Tags:Account Health, Deactivated, Seller Support
00
Reply
user profile
Seller_tzqsQsmNBbQ42

Unable to connect with account health support

Hi, my account got deactivated and I have been trying to submit my appeal along with invoices but it keeps getting rejected. I always get the same generic response that "you did not submit enough information". I would really like to connect with health support to get insight as to why my appeal is getting rejected even though the invoices are authentic and direct from brand. Every time I try to contact account health support, i get this error "you are not authorized to view this page", I don't understand. Please help.

Tags:Account Health, Deactivated, Seller Support
00
17 views
1 reply
Reply
user profile

Unable to connect with account health support

by Seller_tzqsQsmNBbQ42

Hi, my account got deactivated and I have been trying to submit my appeal along with invoices but it keeps getting rejected. I always get the same generic response that "you did not submit enough information". I would really like to connect with health support to get insight as to why my appeal is getting rejected even though the invoices are authentic and direct from brand. Every time I try to contact account health support, i get this error "you are not authorized to view this page", I don't understand. Please help.

Tags:Account Health, Deactivated, Seller Support
00
17 views
1 reply
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Seller_4zBzdtgCyS9EI

They want invoices that meet their invoice and sourcing requirements, as outlined in help.

Invoices from brand approved, wholesale only distributors or brand direct with a business acount.

00
Follow this discussion to be notified of new activity
user profile
Seller_4zBzdtgCyS9EI

They want invoices that meet their invoice and sourcing requirements, as outlined in help.

Invoices from brand approved, wholesale only distributors or brand direct with a business acount.

00
user profile
Seller_4zBzdtgCyS9EI

They want invoices that meet their invoice and sourcing requirements, as outlined in help.

Invoices from brand approved, wholesale only distributors or brand direct with a business acount.

00
Reply
Follow this discussion to be notified of new activity