Your Amazon seller account has been deactivated in accordance with section 3
My account has been deactivated. " Your Amazon seller account has been deactivated in accordance with section 3 of Amazon’s Business Solutions Agreement".
Now I want to apply to reinstate my account.
But the problem is my account is hidden from the seller account and the message is an unauthorized merchant. and just amazon UAE account appear.
Where to apply now for reinstate. Or is there eny live chat assistant for this solution?
Guide me
Thank you
27 replies
Seller_qQL67o9LaqJF2
no help from that chanel.
approxy 20 time s send them email from help us chanel but no reply
Seller_cxvgipDe09gJP
probably your reply wasnt rational or relevant.
they stopped replying if you dont supply relevant answers
Seller_cxvgipDe09gJP
they have 24hrs to answer your query
Seller_MCUIO0wyDKYiD
Follow the email instructions and make sure you are on the correct account when you sign in, if you have global accounts.
Seller_uLDkHOoOPzS1J
hope someone from forum operators is able to assist you. wishing you the best.
Seller_cxvgipDe09gJP
probably just a glitch.
have you reported it to seller support?
Seller_cxvgipDe09gJP
how frequent do you send them?
maybe they are still assessing your account.
delete immediately the ASIN in question while appealing your case
Seller_DqGqngHPRMxS3
Hello @Amizy_store. I have had this experience with amazon.sa so I think I can help a little.
First, you need to proof that you are not trying to defraud customers. This is done by supplying details of orders shipped alongside the tracking information. It is likely that you were notified that your valid tracking rate was below 20% of FBM orders. Too many A-Z guaranty claim from customers can also trigger this.
Second, contacting amazon through seller central will not work for this. You need to submit evidence to the email address provided. In my case, I used an excel sheet. Columns 1: Order ID. Column 2: Courier. Column 3: Tacking Numbers and Column 4: Tracking link.
Finally, give it some time. The more email you send, the more complicated it gets.
I wish you the very best.
Your Amazon seller account has been deactivated in accordance with section 3
My account has been deactivated. " Your Amazon seller account has been deactivated in accordance with section 3 of Amazon’s Business Solutions Agreement".
Now I want to apply to reinstate my account.
But the problem is my account is hidden from the seller account and the message is an unauthorized merchant. and just amazon UAE account appear.
Where to apply now for reinstate. Or is there eny live chat assistant for this solution?
Guide me
Thank you
Your Amazon seller account has been deactivated in accordance with section 3
My account has been deactivated. " Your Amazon seller account has been deactivated in accordance with section 3 of Amazon’s Business Solutions Agreement".
Now I want to apply to reinstate my account.
But the problem is my account is hidden from the seller account and the message is an unauthorized merchant. and just amazon UAE account appear.
Where to apply now for reinstate. Or is there eny live chat assistant for this solution?
Guide me
Thank you
27 replies
27 replies
Seller_qQL67o9LaqJF2
no help from that chanel.
approxy 20 time s send them email from help us chanel but no reply
Seller_cxvgipDe09gJP
probably your reply wasnt rational or relevant.
they stopped replying if you dont supply relevant answers
Seller_cxvgipDe09gJP
they have 24hrs to answer your query
Seller_MCUIO0wyDKYiD
Follow the email instructions and make sure you are on the correct account when you sign in, if you have global accounts.
Seller_uLDkHOoOPzS1J
hope someone from forum operators is able to assist you. wishing you the best.
Seller_cxvgipDe09gJP
probably just a glitch.
have you reported it to seller support?
Seller_cxvgipDe09gJP
how frequent do you send them?
maybe they are still assessing your account.
delete immediately the ASIN in question while appealing your case
Seller_DqGqngHPRMxS3
Hello @Amizy_store. I have had this experience with amazon.sa so I think I can help a little.
First, you need to proof that you are not trying to defraud customers. This is done by supplying details of orders shipped alongside the tracking information. It is likely that you were notified that your valid tracking rate was below 20% of FBM orders. Too many A-Z guaranty claim from customers can also trigger this.
Second, contacting amazon through seller central will not work for this. You need to submit evidence to the email address provided. In my case, I used an excel sheet. Columns 1: Order ID. Column 2: Courier. Column 3: Tacking Numbers and Column 4: Tracking link.
Finally, give it some time. The more email you send, the more complicated it gets.
I wish you the very best.
Seller_qQL67o9LaqJF2
no help from that chanel.
approxy 20 time s send them email from help us chanel but no reply
Seller_qQL67o9LaqJF2
no help from that chanel.
approxy 20 time s send them email from help us chanel but no reply
Seller_cxvgipDe09gJP
probably your reply wasnt rational or relevant.
they stopped replying if you dont supply relevant answers
Seller_cxvgipDe09gJP
probably your reply wasnt rational or relevant.
they stopped replying if you dont supply relevant answers
Seller_cxvgipDe09gJP
they have 24hrs to answer your query
Seller_cxvgipDe09gJP
they have 24hrs to answer your query
Seller_MCUIO0wyDKYiD
Follow the email instructions and make sure you are on the correct account when you sign in, if you have global accounts.
Seller_MCUIO0wyDKYiD
Follow the email instructions and make sure you are on the correct account when you sign in, if you have global accounts.
Seller_uLDkHOoOPzS1J
hope someone from forum operators is able to assist you. wishing you the best.
Seller_uLDkHOoOPzS1J
hope someone from forum operators is able to assist you. wishing you the best.
Seller_cxvgipDe09gJP
probably just a glitch.
have you reported it to seller support?
Seller_cxvgipDe09gJP
probably just a glitch.
have you reported it to seller support?
Seller_cxvgipDe09gJP
how frequent do you send them?
maybe they are still assessing your account.
delete immediately the ASIN in question while appealing your case
Seller_cxvgipDe09gJP
how frequent do you send them?
maybe they are still assessing your account.
delete immediately the ASIN in question while appealing your case
Seller_DqGqngHPRMxS3
Hello @Amizy_store. I have had this experience with amazon.sa so I think I can help a little.
First, you need to proof that you are not trying to defraud customers. This is done by supplying details of orders shipped alongside the tracking information. It is likely that you were notified that your valid tracking rate was below 20% of FBM orders. Too many A-Z guaranty claim from customers can also trigger this.
Second, contacting amazon through seller central will not work for this. You need to submit evidence to the email address provided. In my case, I used an excel sheet. Columns 1: Order ID. Column 2: Courier. Column 3: Tacking Numbers and Column 4: Tracking link.
Finally, give it some time. The more email you send, the more complicated it gets.
I wish you the very best.
Seller_DqGqngHPRMxS3
Hello @Amizy_store. I have had this experience with amazon.sa so I think I can help a little.
First, you need to proof that you are not trying to defraud customers. This is done by supplying details of orders shipped alongside the tracking information. It is likely that you were notified that your valid tracking rate was below 20% of FBM orders. Too many A-Z guaranty claim from customers can also trigger this.
Second, contacting amazon through seller central will not work for this. You need to submit evidence to the email address provided. In my case, I used an excel sheet. Columns 1: Order ID. Column 2: Courier. Column 3: Tacking Numbers and Column 4: Tracking link.
Finally, give it some time. The more email you send, the more complicated it gets.
I wish you the very best.
