Customer damage product
171-7726404-9265909
Customer Return our product make a big hole in the main machine and fill water in the bottle instead of fragrance and now amazon team is taking responsibility just saying that it's not in the reimbursement category.
Is it secure to run business on amazon?
Customer damage product
171-7726404-9265909
Customer Return our product make a big hole in the main machine and fill water in the bottle instead of fragrance and now amazon team is taking responsibility just saying that it's not in the reimbursement category.
Is it secure to run business on amazon?
1 reply
Noor_Amazon_
Hello @Seller_tLQXN30UTSlAz,
I checked the order ID, to be eligible for reimbursement your product needs to be among the listed categories here: Customer damaged return policy
This is one among many policies you agree and follow as a Seller to be able to sell on Amazon.
Regards,
Noor
