I received an email due to a false complaint from a buyer regarding the authenticity of an item.
Dear Amazon,
I would like to inform you that our products are authentic and original. We purchase directly from a trusted supplier in Thailand and provide all required documentation for each product. However, we are unsure why we received an email regarding an inauthentic product. This issue is concerning and could negatively impact our business.
Product ASIN : ( B0DGDKCP98 )
We kindly request that you look into this matter as it is very serious for us.
Thank you for your attention.
Best regards,
ARK SHINY TRADING L.L.C.
I received an email due to a false complaint from a buyer regarding the authenticity of an item.
Dear Amazon,
I would like to inform you that our products are authentic and original. We purchase directly from a trusted supplier in Thailand and provide all required documentation for each product. However, we are unsure why we received an email regarding an inauthentic product. This issue is concerning and could negatively impact our business.
Product ASIN : ( B0DGDKCP98 )
We kindly request that you look into this matter as it is very serious for us.
Thank you for your attention.
Best regards,
ARK SHINY TRADING L.L.C.
