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Seller_a6K4h4D3isie6

Keep getting this message "Invalid enumerated value 'html"

I keep getting message "Invalid enumerated value 'html' for attribute '[compliance_media]'." when I try to list this SKU: SACHEMWOODWAX6.25OZ This is for the link I entered for the safety data sheet for my product. It is a valid google drive link and the file is a pdf. I have used this same process in the past without issue. Any ideas?

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Seller_a6K4h4D3isie6

Keep getting this message "Invalid enumerated value 'html"

I keep getting message "Invalid enumerated value 'html' for attribute '[compliance_media]'." when I try to list this SKU: SACHEMWOODWAX6.25OZ This is for the link I entered for the safety data sheet for my product. It is a valid google drive link and the file is a pdf. I have used this same process in the past without issue. Any ideas?

Create and Manage Listings
Tags:Add a product
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Manny_Amazon
In reply to: Seller_a6K4h4D3isie6's post

Hello @Seller_a6K4h4D3isie6,

I'm sorry you're running into this error. I've reviewed your case ending with 2021 and see that Support has provided some new troubleshooting steps. Have you gotten a chance to review those steps? Let me know, and if you're still having this issue I will look into escalating further.

Thanks for your understanding.

- Manny

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Seller_a6K4h4D3isie6

Keep getting this message "Invalid enumerated value 'html"

I keep getting message "Invalid enumerated value 'html' for attribute '[compliance_media]'." when I try to list this SKU: SACHEMWOODWAX6.25OZ This is for the link I entered for the safety data sheet for my product. It is a valid google drive link and the file is a pdf. I have used this same process in the past without issue. Any ideas?

119 views
1 reply
Create and Manage Listings
Tags:Add a product
00
Reply
user profile
Seller_a6K4h4D3isie6

Keep getting this message "Invalid enumerated value 'html"

I keep getting message "Invalid enumerated value 'html' for attribute '[compliance_media]'." when I try to list this SKU: SACHEMWOODWAX6.25OZ This is for the link I entered for the safety data sheet for my product. It is a valid google drive link and the file is a pdf. I have used this same process in the past without issue. Any ideas?

Create and Manage Listings
Tags:Add a product
00
119 views
1 reply
Reply
user profile

Keep getting this message "Invalid enumerated value 'html"

by Seller_a6K4h4D3isie6

I keep getting message "Invalid enumerated value 'html' for attribute '[compliance_media]'." when I try to list this SKU: SACHEMWOODWAX6.25OZ This is for the link I entered for the safety data sheet for my product. It is a valid google drive link and the file is a pdf. I have used this same process in the past without issue. Any ideas?

Create and Manage Listings
Tags:Add a product
00
119 views
1 reply
Reply
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Manny_Amazon
In reply to: Seller_a6K4h4D3isie6's post

Hello @Seller_a6K4h4D3isie6,

I'm sorry you're running into this error. I've reviewed your case ending with 2021 and see that Support has provided some new troubleshooting steps. Have you gotten a chance to review those steps? Let me know, and if you're still having this issue I will look into escalating further.

Thanks for your understanding.

- Manny

00
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user profile
Manny_Amazon
In reply to: Seller_a6K4h4D3isie6's post

Hello @Seller_a6K4h4D3isie6,

I'm sorry you're running into this error. I've reviewed your case ending with 2021 and see that Support has provided some new troubleshooting steps. Have you gotten a chance to review those steps? Let me know, and if you're still having this issue I will look into escalating further.

Thanks for your understanding.

- Manny

00
user profile
Manny_Amazon
In reply to: Seller_a6K4h4D3isie6's post

Hello @Seller_a6K4h4D3isie6,

I'm sorry you're running into this error. I've reviewed your case ending with 2021 and see that Support has provided some new troubleshooting steps. Have you gotten a chance to review those steps? Let me know, and if you're still having this issue I will look into escalating further.

Thanks for your understanding.

- Manny

00
Reply
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