Hello Fellow Amazon Sellers,

I am reaching out to this community for advice on a complex issue I'm currently facing with my Amazon account, which is at risk of deactivation due to an intellectual property complaint related to a specific product.

Here's an overview of my situation:

Intellectual Property Complaint: After receiving a complaint alleging unauthorized selling of a specific product, I immediately stopped all sales of the item in question as a precaution.

Supplier Verification Challenges: The supplier from whom I sourced the products has been flagged by Amazon, despite my having provided all necessary documentation to verify their credibility, including purchase invoices and additional supporting evidence.

Resolution Efforts: I have appealed multiple times, providing comprehensive documentation to Amazon, including supplier invoices and a customs invoice. However, there seems to be an issue with the customs invoice, where the product was incorrectly labeled, potentially leading to confusion.

Seeking Community Insights: I am looking for advice or experiences from others who might have faced similar challenges. What steps did you take to effectively address and resolve such an issue? Are there specific strategies or channels within Amazon that I should consider for escalation?

I appreciate any insights or guidance you can offer based on your experiences. This situation is quite challenging, and any advice on navigating it would be immensely helpful.

Thank you for your time and help!