Urgent: Self-Ship Disabled Without Notification – Request for Reinstatement
We recently noticed that our Self-Ship option has been disabled, and all our Self-Ship inventory is currently unavailable. This happened all of a sudden, without any prior email notification or performance alert.
We have been successfully using the Self-Ship method for the past three months, as our items are bulky and cannot be fulfilled through Easy Ship. Given this, we kindly request you to reinstate our Self-Ship option as soon as possible so that we can continue fulfilling customer orders.
Please let us know if any further action is required from our end to resolve this issue at the earliest.
Looking forward to your prompt response.
Best regards,
Urgent: Self-Ship Disabled Without Notification – Request for Reinstatement
We recently noticed that our Self-Ship option has been disabled, and all our Self-Ship inventory is currently unavailable. This happened all of a sudden, without any prior email notification or performance alert.
We have been successfully using the Self-Ship method for the past three months, as our items are bulky and cannot be fulfilled through Easy Ship. Given this, we kindly request you to reinstate our Self-Ship option as soon as possible so that we can continue fulfilling customer orders.
Please let us know if any further action is required from our end to resolve this issue at the earliest.
Looking forward to your prompt response.
Best regards,
4 replies
Seller_S75IUIYmsSaM5
Are you using Amazon partnered carrier for shipping? What is your Valid Tracking Rate percentage?
Noor_Amazon_
Hello @Seller_dm9Gw900KQvxV,
Have you reported the issue to Seller Support? Any case ID that I can check?
Regards,
Noor