Seller Forums
Sign in
Sign in
imgSign in
ForumsHomeDiscussions
ForumsHomeDiscussions
imgSign in
user profile

Handmade Community

31K members
7.3K discussions
user profile

Handmade Community

31K members
7.3K discussions
You are not a member of this group
user profile
Seller_yoBaUhzkFJuPI

SAFE-T only gives partial reimbursement for INR with "claims protected" label shipped+delivered ON TIME???

Any INR via AtoZ claim/appeal = 100% refund coverage by Amazon...

But an INR via SAFE-T reimbursement is only a partial refund???

.

It's the same party (AMAZON) that's responsible for the refund because of a "claims protected" label that's shipped AND delivered ON TIME.

.

But a SAFE-T reimbursement only gave $67.96 out of $90.05.

IF this was an AtoZ for the same INR then I would get $90.05 for Amazon erroneously refunding on my behalf.

.

I cannot find a policy that says NON-seller faulted issue only gives partial reimbursement. In fact, Amazon Buy Shipping policy very explicitly states for INR that's shipped on time and delivered on time = Amazon is responsible for the refund. It does NOT say anything about a partial refund.

.

.

@KJ_Amazon @Rose_Amazon @priscilla_amazon this is Claim: 74553-49607-7215426 for order 113-2666767-3531441.

30 views
2 replies
Manage Buyer Experience
Tags:Refunds, SAFE-T
00
Reply
user profile
Seller_yoBaUhzkFJuPI

SAFE-T only gives partial reimbursement for INR with "claims protected" label shipped+delivered ON TIME???

Any INR via AtoZ claim/appeal = 100% refund coverage by Amazon...

But an INR via SAFE-T reimbursement is only a partial refund???

.

It's the same party (AMAZON) that's responsible for the refund because of a "claims protected" label that's shipped AND delivered ON TIME.

.

But a SAFE-T reimbursement only gave $67.96 out of $90.05.

IF this was an AtoZ for the same INR then I would get $90.05 for Amazon erroneously refunding on my behalf.

.

I cannot find a policy that says NON-seller faulted issue only gives partial reimbursement. In fact, Amazon Buy Shipping policy very explicitly states for INR that's shipped on time and delivered on time = Amazon is responsible for the refund. It does NOT say anything about a partial refund.

.

.

@KJ_Amazon @Rose_Amazon @priscilla_amazon this is Claim: 74553-49607-7215426 for order 113-2666767-3531441.

Manage Buyer Experience
Tags:Refunds, SAFE-T
00
30 views
2 replies
Reply
2 replies
user profile
Joey_Amazon
In reply to: Seller_yoBaUhzkFJuPI's post

Hey @Seller_yoBaUhzkFJuPI,

Thank you for posting here at the Handmade group and bringing this to our attention.

Please allow me to connect with our internal team and review your claim once again. I will post here any new findings.

Sincerely,

Joey

00
Follow this discussion to be notified of new activity
You are not a member of this group
user profile
Seller_yoBaUhzkFJuPI

SAFE-T only gives partial reimbursement for INR with "claims protected" label shipped+delivered ON TIME???

Any INR via AtoZ claim/appeal = 100% refund coverage by Amazon...

But an INR via SAFE-T reimbursement is only a partial refund???

.

It's the same party (AMAZON) that's responsible for the refund because of a "claims protected" label that's shipped AND delivered ON TIME.

.

But a SAFE-T reimbursement only gave $67.96 out of $90.05.

IF this was an AtoZ for the same INR then I would get $90.05 for Amazon erroneously refunding on my behalf.

.

I cannot find a policy that says NON-seller faulted issue only gives partial reimbursement. In fact, Amazon Buy Shipping policy very explicitly states for INR that's shipped on time and delivered on time = Amazon is responsible for the refund. It does NOT say anything about a partial refund.

.

.

@KJ_Amazon @Rose_Amazon @priscilla_amazon this is Claim: 74553-49607-7215426 for order 113-2666767-3531441.

30 views
2 replies
Manage Buyer Experience
Tags:Refunds, SAFE-T
00
Reply
user profile
Seller_yoBaUhzkFJuPI

SAFE-T only gives partial reimbursement for INR with "claims protected" label shipped+delivered ON TIME???

Any INR via AtoZ claim/appeal = 100% refund coverage by Amazon...

But an INR via SAFE-T reimbursement is only a partial refund???

.

It's the same party (AMAZON) that's responsible for the refund because of a "claims protected" label that's shipped AND delivered ON TIME.

.

But a SAFE-T reimbursement only gave $67.96 out of $90.05.

IF this was an AtoZ for the same INR then I would get $90.05 for Amazon erroneously refunding on my behalf.

.

I cannot find a policy that says NON-seller faulted issue only gives partial reimbursement. In fact, Amazon Buy Shipping policy very explicitly states for INR that's shipped on time and delivered on time = Amazon is responsible for the refund. It does NOT say anything about a partial refund.

.

.

@KJ_Amazon @Rose_Amazon @priscilla_amazon this is Claim: 74553-49607-7215426 for order 113-2666767-3531441.

Manage Buyer Experience
Tags:Refunds, SAFE-T
00
30 views
2 replies
Reply
user profile

SAFE-T only gives partial reimbursement for INR with "claims protected" label shipped+delivered ON TIME???

by Seller_yoBaUhzkFJuPI

Any INR via AtoZ claim/appeal = 100% refund coverage by Amazon...

But an INR via SAFE-T reimbursement is only a partial refund???

.

It's the same party (AMAZON) that's responsible for the refund because of a "claims protected" label that's shipped AND delivered ON TIME.

.

But a SAFE-T reimbursement only gave $67.96 out of $90.05.

IF this was an AtoZ for the same INR then I would get $90.05 for Amazon erroneously refunding on my behalf.

.

I cannot find a policy that says NON-seller faulted issue only gives partial reimbursement. In fact, Amazon Buy Shipping policy very explicitly states for INR that's shipped on time and delivered on time = Amazon is responsible for the refund. It does NOT say anything about a partial refund.

.

.

@KJ_Amazon @Rose_Amazon @priscilla_amazon this is Claim: 74553-49607-7215426 for order 113-2666767-3531441.

Manage Buyer Experience
Tags:Refunds, SAFE-T
00
30 views
2 replies
Reply
2 replies
2 replies
Quick filters
Sort by
user profile
Joey_Amazon
In reply to: Seller_yoBaUhzkFJuPI's post

Hey @Seller_yoBaUhzkFJuPI,

Thank you for posting here at the Handmade group and bringing this to our attention.

Please allow me to connect with our internal team and review your claim once again. I will post here any new findings.

Sincerely,

Joey

00
Follow this discussion to be notified of new activity
user profile
Joey_Amazon
In reply to: Seller_yoBaUhzkFJuPI's post

Hey @Seller_yoBaUhzkFJuPI,

Thank you for posting here at the Handmade group and bringing this to our attention.

Please allow me to connect with our internal team and review your claim once again. I will post here any new findings.

Sincerely,

Joey

00
user profile
Joey_Amazon
In reply to: Seller_yoBaUhzkFJuPI's post

Hey @Seller_yoBaUhzkFJuPI,

Thank you for posting here at the Handmade group and bringing this to our attention.

Please allow me to connect with our internal team and review your claim once again. I will post here any new findings.

Sincerely,

Joey

00
Reply
Follow this discussion to be notified of new activity