Account health issue
Subject: Request for Removal of Risk on Account Due to Carrier Pickup Delay no 408-0114924-7170750
Dear Amazon Seller Support,
We hope this message finds you well.
We are writing to bring to your attention an issue that has affected our seller account performance. We would like to clarify that we prepared and packed the order on time. However, there was a delay in pickup by the Amazon-assigned carrier, which caused a delay in shipping to the customer.
This delay was beyond our control and not due to any mistake or negligence on our part. Despite fulfilling our responsibility in a timely manner, our account is now showing a "risk" status, which we believe is unfair given the circumstances.
We kindly request you to review this case and remove the risk flag from our account. We are committed to maintaining high performance standards and always strive to provide the best service to our customers.
Thank you for your support and understanding.
Sincerely,
Account health issue
Subject: Request for Removal of Risk on Account Due to Carrier Pickup Delay no 408-0114924-7170750
Dear Amazon Seller Support,
We hope this message finds you well.
We are writing to bring to your attention an issue that has affected our seller account performance. We would like to clarify that we prepared and packed the order on time. However, there was a delay in pickup by the Amazon-assigned carrier, which caused a delay in shipping to the customer.
This delay was beyond our control and not due to any mistake or negligence on our part. Despite fulfilling our responsibility in a timely manner, our account is now showing a "risk" status, which we believe is unfair given the circumstances.
We kindly request you to review this case and remove the risk flag from our account. We are committed to maintaining high performance standards and always strive to provide the best service to our customers.
Thank you for your support and understanding.
Sincerely,