Dear Amazon Seller Support,

I hope this message finds you well.

I am writing to address a negative balance that appears on my account. I have not been active with Amazon for the past seven years, and during my time as a seller, I did not enroll in the Fulfilled by Amazon (FBA) program nor supply any stock for fulfillment.

Back when I was working with Souq, I cleared all dues and responsibilities. Therefore, I am confused about the origin of the return charges and the negative balance currently shown on my account.

I kindly request the following:

Clear explanation of the negative balance charges.

Immediate removal of any unjustified negative balance.

Direct contact information (email or phone) for seller account support, as I have been unable to find proper assistance.

I am interested in resuming work with Amazon, but I need this issue resolved before proceeding.

Thank you for your attention to this matter. I look forward to your swift response and support.

Best regards,