Unable to connect with a Account health specialist on call
I provided all the required documents they ask for. The Call me now button is not working.
Unable to connect with a Account health specialist on call
I provided all the required documents they ask for. The Call me now button is not working.
3 replies
Roxy_Amazon
Dear @Seller_zqBwM5TBKYfOH,
I'm sorry to hear that you're having trouble connecting with an Account Health Specialist. It sounds like you've already provided the required documents, but are still facing issues with your account.
"I provided all the required documents they ask for. The Call me now button is not working."
To better understand the situation and assist you, could you please share more details, such as:
- Screenshots of the issue you're facing with your account. Are you deactivated? Also, what exactly is happening with the "Call me now" button that is not working?
- Any error messages or notifications you're receiving.
- The documents you've already provided.
Additionally, if you've been in contact with seller support, could you please share the case ID? This will help us track the issue and work with the support team on your behalf to resolve it.
Please let me know if you have any other questions or if there's anything else I can do to help. We're here to support you and ensure your selling experience is smooth.
Best regards,
-Roxy